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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (38509 reviews)

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4.95

Based on 38,509 reviews, last reviewed 5th Feb 2025

5305% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always so helpful and such an easy app to use. Always so helpful and such an easy app to use...good rates Reviewed on: 5th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (38509)

Review of the Chase Bank, Current Account:

Great staff support

Good app. Great staff. Good accounts with good rates. Could do with better analytics though. Reviewed on: 16th February 2024

Everything is straightforward and simple.

Everything is straightforward and simple. Whenever I have a query the chat support responds quickly and in an in depth way. As good as being in a branch. It has also been good to be consulted on changes to benefits. Reviewed on: 5th February 2025

Very customer centric experience

Very customer centric experience Reviewed on: 5th February 2025

Professional and Helpful

I have been with Chase for some time now. In January 2025 I had money withdrawn unsolicited from my account, I immediately got in touch with Chase, a specialist sorted everything without any hassle, arrange a new account, and had my money refunded. The communication, even with the chatbot was first class and transfer to a specialist was done as soon as the conversation became too much for the bot to answer. Reviewed on: 5th February 2025

I had one issue that was resolved and the app is so...

I had one issue that was resolved and the app is so easy to use. I have recommended Chase to lots of people Reviewed on: 5th February 2025

Since the moment I opened my first CHASE account it...

Since the moment I opened my first CHASE account it has been nothing but plain sailing. I love the way I can open a few accounts for different pots of money. The app is very easy to use. Reviewed on: 5th February 2025

Great products

Great products that reward me for using my account such as 1% cashback on purchases. Really easy to use app. Absolutely no complaints. Reviewed on: 5th February 2025

The support is best to none.

The support is best to none. I was out on Australia when I had a problem and. I can’t bra yes then easily and they responded immediately and were helpful and sorted out my problem immediately. I cannot recommend them highly enough Reviewed on: 5th February 2025

The best current account by far and easy to speak to...

The best current account by far and easy to speak to a expert. Reviewed on: 5th February 2025

Great bank

Stress-free banking. Ease of completing actions user friendly app Reviewed on: 5th February 2025

Brilliant bank!

Easy to use, fast customer service, they are superb Reviewed on: 5th February 2025

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