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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (38917 reviews)

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4.95

Based on 38,917 reviews, last reviewed 5th Feb 2025

7405% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I feel valued as a customer. I feel valued as a customer. I feel secure that Chase cares about me and my finances. Very easy to contact with any questions I might have, and they a... Read more Reviewed on: 5th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (38917)

A refreshingly and personal way to personal banking

Chase Bank has brought a new and personal touch to how banking is delivered to customers. their cashback rewards and excellent customer service has restored my hope in the banking industry Reviewed on: 16th March 2023

Great bank

Easy to use App, great cash back offers, and really good savings accounts too. Reviewed on: 16th March 2023

Excellent

Great service. Apps is user friendly. Everything I needed in a bank Reviewed on: 16th March 2023

Simple banking

Very good no nonsense accounts both current and savings.Always first to to raise their interest rates after BOE raise the base rate. Easily accessible with good support system if required. Would certainly recommend this Bank. Reviewed on: 16th March 2023

Very user friendly mobileapp and great, responsive customer service

One of the best, user friendly banking mobile apps. Good product and rewards! Everytime I had to contact customer service, my issue was resolved quickly and timely. Reviewed on: 16th March 2023

Real People

Despite being an app only bank, my experience to date has been that I can always get hold of a real person to help me with any issue that I have had. This is becoming increasingly harder these days. Reviewed on: 16th March 2023

Really easy to use

Easy to use, money transfers go through quickly. I like to round up feature that sends small change to my savings Reviewed on: 16th March 2023

Great Bank

Simple and easy to use, brilliant cashback Reviewed on: 16th March 2023

Exceptional Banking experience

Fabulous easy to use app, the best I currently use by far.straight forward and very customer focussed. Already recommended to both my sons. Reviewed on: 16th March 2023

Works well

One of few that answers the phone promptly , a very good asset. Reviewed on: 16th March 2023

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