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Chase Bank: Current account reviews

4.94
Based on 48,945 reviews, last reviewed 29th Mar 2026
448700% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026
Jo Ewen's avatar
Jo Ewen

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48945)

Simplicity itself! Excellent all round account.

5
Simplicity itself, excellent when travelling as now exchange fees and the app is brilliant too. Customer service is quick and helpful, getting to the issue straight away. I couldn't be happier, well done. Reviewed on: 15th February 2024

Great app - reliable, straightforward & fee free abroad

5
Great app - simple, straightforward, reliable & efficient. Particularly like that you can use the card abroad without transaction fees. Chase is my 'go to' card for travelling abroad, and the speed & ease of transferring in additional funds when you need them is a huge bonus. Reviewed on: 15th February 2024

Why case is ace!

5
I have very little experience with the customer service team as I have had no complaints or problems with the account. It really is a modern bank providing competitive rates and services. The cash back on purchases and the savings rate is honestly one of the best account on the market. Could not want for more from my bank. Reviewed on: 15th February 2024

Very good bank , good interest and helpful

5
Very good bank , good interest and helpful Reviewed on: 15th February 2024

Easy to apply, and use account.

5
Easy to apply, and use account. Does everything a banking app should! Reviewed on: 15th February 2024

Fantastic bank!

5
Fantastic bank! So many rewards, amazing interest rates. Never any problems with them. Would highly recommend Reviewed on: 15th February 2024

Easy to set up, great benefits, easy move between ac...

5
Easy to set up, great benefits, easy move between accounts. Reviewed on: 15th February 2024

Great app and service.

5
Great app and service. Like the ability to establish different accounts to sort out savings Reviewed on: 15th February 2024

Excellent account

5
Always on hand, very helpful and easy to use, cash back and roundup a bonus Reviewed on: 15th February 2024

I tell everyone about chase 1% cash back on spending...

5
I tell everyone about chase 1% cash back on spending is great and 1% interest is great there great customer service never had any problems at all Reviewed on: 15th February 2024

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