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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Easy to use app, great rewards too.

I love the app - so easy to use, and much faster at transferring payments to other bank accounts then my other bank. I love the 1% cashback, and i love the savings pots at over 4%. Would highly recommend. Reviewed on: 15th February 2024

It works!

It works! Great App, easy to use, great value, great offer, great interest on savings and current account and no charges, so what’s not to like Reviewed on: 15th February 2024

Excellent experience

No currency transaction fees means this account is excellent when travelling. It was easy to open and, as it does no credit scoring, it left no mark on my credit file. Using the app has been faultless and makes it easy to pay and transfer money. Reviewed on: 15th February 2024

Absolutely phenomenal communication &service

Absolutely phenomenal communication and customer service. The other bank I use I also rate highly, but Chase has a number of features which are outstanding g - particularly notifications of credits. Reviewed on: 15th February 2024

Excellent Current Account

Kept well informed and you get interest plus cash back on purchases! Reviewed on: 15th February 2024

Opened account 2 years ago.

Opened account 2 years ago. Great interest rates on current and savings account. Great communication when "strange " transactions are automatically blocked. Very easy to move money between my current accou t and savings account. Reviewed on: 15th February 2024

Excellent service and easy to speak to via app

Excellent service and easy to speak to via app Reviewed on: 15th February 2024

Easy banking earn as you spend excellent service

Easy banking earn as you spend excellent service Reviewed on: 15th February 2024

The bank account I have been looking for all my life.

The bank account I have been looking for all my life, it's everything I need. Reviewed on: 15th February 2024

Excellent communication, excellent service

Been a Chase account holder for two years; almost no issues, and the minor ones which have arisen have been addressed very quickly by customer services, or (in more general cases) communicated effectively and fixed quickly. Reviewed on: 15th February 2024

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