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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Always been brilliant with me! Recommend 10000%

Always been brilliant with me. No problems Reviewed on: 15th February 2024

Brilliant app, easy to use and no issues.

Brilliant app, easy to use and no issues. Customer services easy to contact and good service. Great interest rate on current account. Love Chase Reviewed on: 15th February 2024

Best current account ever

Very efficient account management and instant debit card payments Reviewed on: 15th February 2024

Chase banking

Nice, easy to use App for moving and saving your money. Love get cash back from purchases and rewards section which helps you save a little bit more with out you noticing. Reviewed on: 15th February 2024

Great online bank- perfect for traveling overseas

Great online bank- perfect for traveling overseas Reviewed on: 15th February 2024

Honest Banking.

Easy to use, no hidden ripoff charges. Honest banking. Reviewed on: 15th February 2024

Amazing bank and the best in England

Amazing bank and the best in England Reviewed on: 15th February 2024

Had no issues and recommended them to my family, kep...

Had no issues and recommended them to my family, kept informed of better savings rates and cashback on current accounts Reviewed on: 15th February 2024

Great customer service

Have banked with Chase for around 18 months now and have found their service and customer focus to be truly excellent - a breath of fresh air after poor recent experiences with other banks. Phones and messaging answered promptly and competently, and queries resolved. Account also competitive, providing 1% interest, cashback and roundup interest. Only two issues: switching a problem at outset as they didn’t belong to the switching service at the time (former bank seemed unable to transfer my account as a result), and account activity not picked up by credit rating agencies. Hopefully this will be resolved as their UK presence becomes more established - they’re open to feedback so I’m confident that customers like me will be listened to and adjustments made. Reviewed on: 15th February 2024

Market Leader, best bank 2024

So easy to use, and amazing features. I moved all my finances and daily banking to Chase. Great card, account and savings options. It’s by far better than any of the other digital banks - All of which I have tried. Reviewed on: 15th February 2024

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