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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Chase have helped me in a fraud case and they was so...

Chase have helped me in a fraud case and they was so good sorted it all in 48hrs Reviewed on: 15th February 2024

Very smooth and quick transactions.

Very smooth and quick transactions. Easy to use app. Great rewards scheme. All for no monthly fee, ideal! Reviewed on: 15th February 2024

They have a great app.

They have a great app. Super easy to use and feel secure. Reviewed on: 15th February 2024

Brilliant customer service

Easy to use, if you need to speak to someone, very quick to help. Always a customer adviser available and not long waiting time either Reviewed on: 15th February 2024

Great rates, great marketing campaigns.

Great rates, great marketing campaigns. Always putting the customers first and being honest with the rates. Reviewed on: 15th February 2024

Everything is so simple.

Everything is so simple. Simple to use and easy to transfer money between accounts. And of course, money back on spend. What could be better. Reviewed on: 15th February 2024

Best bank

All great can't complain all good Reviewed on: 15th February 2024

Chase is one of the best for customer service, alway...

Chase is one of the best for customer service, always quick response. Reviewed on: 15th February 2024

I really recommend Chase

I really recommend Chase. It is easy to use, provides great service and the app is a fantastic way to easily manage my money. The rewards system is excellent. Reviewed on: 15th February 2024

Good overall no standing orders or scheduled transfe...

Good overall no standing orders or scheduled transfers possible Reviewed on: 15th February 2024

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