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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Been faultless from the get go.

Been faultless from the get go. Really simple set up process, easy to use and completely user friendly. Reviewed on: 15th February 2024

Highstreet banks beware!!

I joined Chase in December 2023 to come away from the high street banks who just do not care about their customers - especially as I used to work for one and know how bad it can be!! Chase has been easy to open, easy to use! The app has a fluid UI, transfers between savings is rapid, 3rd party transfers are so easy to manage and make, the cashback scheme is amazing especially as it’s everyday expenses you get cashback on. Why wouldn’t you want an account?! Blows Monzo & revolut out of the water!! Reviewed on: 15th February 2024

Been a great experience and made me more money minded

Been a great experience and made me more money minded Reviewed on: 15th February 2024

Best bank

First class service app easy to use very user friendly Reviewed on: 15th February 2024

Simple intuitive app helps keep me on track with cur...

Simple intuitive app helps keep me on track with current spending and savings. Pays good interest rate on current spending and savings. Reviewed on: 15th February 2024

Simple, easy and full of perks

The app is very simple and straightforward. The 1% cashback is just great, and the perks you get with other services, linking them all together, such as the Stock&Shares ISA Nutmeg account just makes it an amazing product Reviewed on: 15th February 2024

Great bank, great rates.

Great bank, great rates. App works great. No complaints Reviewed on: 15th February 2024

Supremely easy to manage the account through the app.

Supremely easy to manage the account through the app. My anxieties about the security of an app based bank have been reduced since becoming a Chase customer and I particularly appreciate the zero fees for making transactions in different currencies. Very responsive customer service. Reviewed on: 15th February 2024

24/7 helpline with quick response times

24/7 helpline with quick response times Reviewed on: 15th February 2024

Hassle free banking, quick money transfer, cash back...

Hassle free banking, quick money transfer, cash back on most spends, round up's and saving rates very competitive Reviewed on: 15th February 2024

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