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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39624 reviews)

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4.95

Based on 39,624 reviews, last reviewed 10th Feb 2025

10984% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Market share obtained, savings rates reduced Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of servi... Read more Reviewed on: 10th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39624)

Review of the Chase Bank, Current Account:

Effective communication is not only a crucial skill,...

Effective communication is not only a crucial skill, but it also stands out as the pinnacle of excellence. Reviewed on: 15th February 2024

Best Bank

Easy to use, simple instructions, help immediately when required, good savings rates and savings pots I love Reviewed on: 7th February 2025

On line banking system fast and easy to use.

On line banking system fast and easy to use. Easy to navigate and very user friendly. Reviewed on: 7th February 2025

Online usage is so simple and any problems are quick...

Online usage is so simple and any problems are quickly sorted with a phone call to knowledgeable staff. Reviewed on: 7th February 2025

Wonderfull support within seconds once you access th...

Wonderfull support within seconds once you access the app on the mobile for online account . Reviewed on: 7th February 2025

A bank that makes it easy

Chase makes banking easy and accessible. A fantastic app which is easy to navigate, quick, clear and informative. I can earn “ rewards” for money spent from my current account which makes a nice little pot of cash that one can use for treats or an unexpected expense. I love the “roundup” feature, whereby you can choose to round up any sum you are using your debit card for to the nearest £1… and put that difference between for example £ 20.05 and £21.00 ie .95p in a savings pot. A painless and easy way of building a little reserve for treats or expenses. Reviewed on: 7th February 2025

Chase is the best!

Chase is so easy to use, you get interest on spending and the interest rates on savings were the best for a prolonged period. Reviewed on: 7th February 2025

Efficient and professional with great notifications...

Efficient and professional with great notifications of payments made Reviewed on: 7th February 2025

Really like the app easy to use.

Really like the app easy to use. Initial interest rates really good but other providers now have better, I wish they would match other providers so I do not have to switch. Also not all of my DD. were switched over from my previous provider. Overall been happy with account but now looking for better interest rate. Reviewed on: 7th February 2025

Love my Chase current account.

Love my Chase current account. Perfect for everyday and excellent when travelling. Reviewed on: 7th February 2025

Fantastic acct that services you all over the world!

Fantastic acct that services you all over the world! Reviewed on: 7th February 2025

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