Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 37,452 reviews, last reviewed 3rd Nov 2024
75% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024
Kasana K's avatar
Kasana K

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37452)

Review of the Chase Bank, Current Account:

Easy to use app and great cashback

5
Easy to use app and great to have 1% cashback on majority of purchases up to £15 p/m. I've had a couple of issues that were dealt with quickly by customer services. Reviewed on: 15th October 2024

I had a very nice experience as of now I had no even...

5
I had a very nice experience as of now I had no event of making a call or complaint or seeking a help from the customer service as the app supports all the services requirements Reviewed on: 20th April 2024

Excellent

5
Everything I have used or need through chase has been excellent Reviewed on: 20th April 2024

Excellent as both everyday and travel card

5
Extremely straightforward and efficient signup process had me logged with money in my account in 15 minutes. Excellent as an everyday card and particularly as a travel card where the mid point exchange rate and lack of additional fees makes this a standard out winner. In the past I've used credit cards everywhere due to cashback available, this card/account has levelled the playing field and allowed me to change to use this as my every day, doing anything account. I've already recommended this to others. Reviewed on: 20th April 2024

Easy to use app, great cash back and savings rates

5
Easy to use app, great cash back and savings rates Reviewed on: 20th April 2024

Straightforward and Helpful

5
The app is easy to use and makes tracking spending and saving so much easier. The transactions are categorised so I can see where my money is going each month, and the round-up savings helps me put a bit more away each month Reviewed on: 20th April 2024

Excellent user friendly account

5
Chase current account is easy to use - excellent customer service and communications . Feels very secure and safe and makes shopping online or on store exceptionally easy . Reviewed on: 20th April 2024

I enjoyed cash back while spending my money from chase

5
I enjoyed cash back while spending my money from chase Reviewed on: 20th April 2024

Brilliant all round service and experience

5
Brilliant all round service and experience Reviewed on: 20th April 2024

Highly recommend

5
Brilliant service, easy to set up and use would highly recommend Reviewed on: 20th April 2024

Easy to use competitive interest

5
Easy to use competitive interest Reviewed on: 20th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products