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Chase Bank: Current Account reviews

4.95
Based on 39,479 reviews, last reviewed 7th Feb 2025
10226% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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Latest highest rating:

5

Love my Chase current account. Love my Chase current account. Perfect for everyday and excellent when travelling. Reviewed on: 7th February 2025
NCJ's avatar
NCJ

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
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Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39479)

Review of the Chase Bank, Current Account:

fun fun fun fun fum fumnA good review is informative...

4
fun fun fun fun fum fumnA good review is informative, honest and detailed. Here are a few tips for writing a review: A good review is informative, honest and detailed. Here are a few tips for writing a review: Reviewed on: 15th February 2024

Chase umbrella

5
Chase is very easy to use, their saving accounts have a good interest rate. I like the cashback on the current account and the round up is a good way of saving. Reviewed on: 6th February 2025

Excellent customer service.

5
Excellent customer service. Clear and very polite telephone conversations . Very helpful especially when buying my house required moving money. Reviewed on: 6th February 2025

Good, professional response to qyestions

5
Good, professional response to qyestions Reviewed on: 6th February 2025

Excellent experience.

5
Excellent experience. I also have.a Saving Account Reviewed on: 6th February 2025

Chase are excellent in every way.

5
Chase are excellent in every way. They answer calls very quickly & immediately have your account to hand. They give you a 1% cashback on your purchases. They require your approval for large purchases just in case your account has been hacked. They have a superb savings account attached to your current account with an excellent savings rate. They resolve any problems quickly and efficiently. They are exactly the way that banking should go. A superb bank all round Reviewed on: 6th February 2025

Customer care is amazing.

5
Customer care is amazing. The staff I have spoken to are so helpful, courteous and knowledgeable. Have had great experiences when I’ve had a query and request. Reviewed on: 6th February 2025

Always helpful.

5
Always helpful. Quick response time. App is very easy to use. I haven't experienced any unexpected down time. Reviewed on: 6th February 2025

Best bank account by far.

5
Best bank account by far, 1% cash back, 5% on round up, bonus savings account with easy access. Does everything I need and expect. Reviewed on: 6th February 2025

Cashback is great.

4
Cashback is great. Rates are good, UI is intuitive, all round exactly what I'm looking for. Reviewed on: 6th February 2025

Such an easy and convenient way to bank.

5
Such an easy and convenient way to bank. Customer service is prompt, the people are helpful and kind, and the app is the easiest banking app I have - everything at my fingertips. Rates are good too. Well done Chase. Reviewed on: 6th February 2025

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