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Chase Bank: Current account reviews

4.94
Based on 44,230 reviews, last reviewed 14th May 2025
107% increase in 5 star reviews
in the past 90 days
4200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

4

Great service for current account Great service for current account Reviewed on: 10th May 2025
Jeyanthan j's avatar
Jeyanthan j

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025
Daniel T's avatar
Daniel T

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44230)

Best move after 18 years with the same bank

5
Easy to use and all on the app. Just wish I could get the app on my laptop Reviewed on: 16th March 2023

Great service

5
Probably the best banking app I've ever used. So simple and quick. I love it! Reviewed on: 16th March 2023

Exception

5
Good over all had a nice experience banking with chase Reviewed on: 16th March 2023

Best Bank Out There.

5
Great saving rates on pots, right level of security vetting, easy transfers and account setups. Reviewed on: 16th March 2023

Best Account I've Had

5
I've used most of the new bank apps and this is by far the best Reviewed on: 16th March 2023

Great Bank , quick customer response. Find quick solutions to issues

5
I had contacted on several occasions and the response has been so quick and swift. The customer service is top notch. The bank app is super easy to you. You can be rest assured that your money is Save with CHASE BANK . I highly recommend this bank to anyone. Thank you Chase Bank Reviewed on: 16th March 2023

Simple and useful account

5
I've used quite a few online banks and have found Chase to be my choice. No charges to have a card. Easy app to use, although I don't like the way it displays the balance. Overall hassle free. Cashback on purchases is the icing on the cake. Reviewed on: 16th March 2023

Best in every way

5
Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Great

5
Easy to use and quick to set up. Great interest rates. Reviewed on: 16th March 2023

Lots of ways to maximise your cash

5
Since my divorce and the cost of living crisis, I've increasingly needed to count the pennies. Chase make scrimping and saving a pleasure through the generous cashback and interest on the current account, the 5% offered on round up savings and over 3% for an easily accessed saver. I frequently keep money in this, transferring it across only when I need to spend - it's instant. The app is occasionally a bit crashy but that's probably due to how popular this market leading bank is. It's a no brainer really, especially if you can get other perks from other providers alongside this account. Reviewed on: 16th March 2023

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