Write a review

Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39630 reviews)

View other Chase Bank products

4.95

Based on 39,630 reviews, last reviewed 11th Feb 2025

12324% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always attentive, personal and fast at resolving any... Always attentive, personal and fast at resolving any issues. Reviewed on: 11th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39630)

Review of the Chase Bank, Current Account:

Effective communication is not only a crucial skill,...

Effective communication is not only a crucial skill, but it also stands out as the pinnacle of excellence. Reviewed on: 15th February 2024

Fantastic bank easy to use and safe

Fantastic bank easy to use and safe Reviewed on: 6th February 2025

Totally helpful

Supportive and patient whenever i call with problem. So courteous and very respectful of the aging population. Cannot praise them enough. All emails are fully informative and easy to comprehend. The cash back and round up service is great and accumulates so quickly. Reviewed on: 6th February 2025

Cash back is very good.

Cash back is very good. Using the card abroad is excellent and gives cash back. Movements to and fro the account is rapid. Reviewed on: 6th February 2025

Simple Easy Handy

10/10 all good. Easy handy simple. Simple easy and handy Reviewed on: 6th February 2025

Excellent all round service.

Excellent all round service. App is very easy to use and efficient. Reviewed on: 6th February 2025

I find Chase easy to deal with, their App is very ea...

I find Chase easy to deal with, their App is very easy to use and if any additional help is needed they are easy to contact. When speaking to anyone from customer service they are always helpful and friendly. Reviewed on: 6th February 2025

Customer service great same as Current A/c

Customer service is very available and excellent service received always. Current account is the best, the app is good after a little getting your head around it. so absolutely no complaints here after aver a year. Best current account I've ever had and best bank I've ever encountered by some distance... Thanks Chase Reviewed on: 6th February 2025

I have had to contact the bank 3 times and every tim...

I have had to contact the bank 3 times and every time the resolution was made within hours rather than weeks. You can talk to them and they will get everything sorted straight away Reviewed on: 6th February 2025

Great bank

App is easy to navigate. Support chat is helpful, never had a technical issue to date. interest rate and rewards very attractive Reviewed on: 6th February 2025

Been with Chase for 18 months now and they are brill...

Been with Chase for 18 months now and they are brilliant! Really easy to use app, competitive savings rates and cashback, what is not to like! Reviewed on: 6th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Premier Bank Account
from HSBC 2.83 from 75 reviews
Current Account
from Punjab National Bank 1.00 from 1 reviews
Current Account
from Starling Bank 4.94 from 27283 reviews

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub