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Chase Bank: Current Account reviews

4.95
Based on 37,474 reviews, last reviewed 8th Dec 2024
73% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The best account out there currently. The best account out there currently. Getting cashback and excellent customer service. Reviewed on: 8th December 2024
Tanya P's avatar
Tanya P

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37474)

Review of the Chase Bank, Current Account:

Excellent customer service as well as we can earn 1%...

5
Excellent customer service as well as we can earn 1% cashback. When I found suspicious transaction, they immediately acted to secure my account. Any small question, they answer quickly. Very reliable. Reviewed on: 15th February 2024

Chase offer great cashback and saving rates

5
Chase offers a lot of bank for your money with their 1% cashback on spending and good interest rates. They also offer highlights on your spending which helps to budget your finances. Reviewed on: 21st November 2024

Chase - What’s not to like?

5
Interest on current account, cash back on most spend, excellent app and first class customer services. Add to all this the ability to use your debit card abroad and get current Mastercard rate and cash back. Reviewed on: 20th November 2024

Fantastic service, easy to open an account, excellen...

5
Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Easy to use app and great cashback

5
Easy to use app and great to have 1% cashback on majority of purchases up to £15 p/m. I've had a couple of issues that were dealt with quickly by customer services. Reviewed on: 15th October 2024

Avoid if you want reasonable service

1
Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my favour and then ignored the ruling for 8 weeks before being forced to follow by FOS. Reviewed on: 12th October 2024

Great for travelling abroad

5
Easy to use app which offers 1% cashback. Additionally great for travelling abroad, as there are no fees when the card is used abroad. Reviewed on: 11th October 2024

All good, bonus interest.

5
All good, bonus interest. I like jam jarring. Reviewed on: 10th October 2024

Excellent accounts.

5
Excellent accounts. Apps easy to navigate . Provide great interest rates and cashback Reviewed on: 10th October 2024

Habib Abdullay Mohammed

5
Awareness and successful bank providing excellent services Reviewed on: 2nd October 2024

Excellent exchange rates for using abroad, competiti...

5
Excellent exchange rates for using abroad, competitive interest rates and very helpful and prompt in investigating payments. Reviewed on: 30th September 2024

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