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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Simply the best

They simple top all the British banks , who simply just want to screw their customers for what they can Reviewed on: 17th April 2026

Always had quick and excellent customer service from...

Always had quick and excellent customer service from Chase and their products are super user friendly! Reviewed on: 17th April 2026

One of the best banks that's I've been with, never h...

One of the best banks that's I've been with, never had a issue, if you need something they are always on hand to help you out, even if it's a very silly question, they will do their best and above to help you, I couldn't thank them enough for the help they give, my bank and credit card Reviewed on: 17th April 2026

Overall very good experince i have

Overall very good experince i have Reviewed on: 17th April 2026

Happy customer :)

Amazing customer service and good boosted savings rate. Great app experience. Reviewed on: 17th April 2026

Was very good, but now just average.

It started off as an excellent account, but the offerings have diminished slowly over the last couple of years. Reviewed on: 17th April 2026

Great and really easy to use.

Great and really easy to use. the app functionality is good and I have enjoyed the experience so far Reviewed on: 17th April 2026

User friendly App

good service for over 2 years now. Reviewed on: 17th April 2026

I love Chase Bank.

I love Chase Bank. The app is easy to use and the customer service and support team are excellent. I feel safe and well informed. If anything doesn’t feel right, the Chase team respond and check all is well. Reviewed on: 17th April 2026

Great customer service.

Great customer service. Get back to you quickly. Reviewed on: 17th April 2026

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