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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44327 reviews)

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4.94

Based on 44,327 reviews, last reviewed 3rd Feb 2026

1400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best bank app Excellent app and competitive product. It's clear that previously they were focusing on customer acquisition so had very attractive offers - which are... Read more Reviewed on: 3rd February 2026

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (44327)

Good rates,good service.

Good rates,good service.easy to contact. Reviewed on: 23rd January 2026

Brilliant thank

Customer service is excellent, always a person to answer questions. Online service brilliant. Good interest rate, and saving rates. Reviewed on: 23rd January 2026

Trustworthy and efficient.

The app works quickly and is easy to use, transferring between accounts and making payments is efficient. Online chat customer service always gets a helpful response and clear outcome. I feel confident that I'm using a safe and trustworthy bank for my money. Reviewed on: 23rd January 2026

Great bank with incredible customer service

Great bank with incredible customer service Reviewed on: 23rd January 2026

Excellent

Excellent customer service. Competitive savings rates. Reviewed on: 23rd January 2026

Used to be much more attractive

Chase provides a decent service, but is far less attractive since it removed its Cashback offer from everything apart from groceries, transport and petrol early last year. Therefore, I use chase far less than I used to, and am considering ditching it altogether, but am also conscious that they don't allow you back, so if they were to reintroduce their far more attractive Cashback offer, I wouldn't be able to take advantage of it. Reviewed on: 23rd January 2026

Engaging and proactive thinking of making my life ea...

Engaging and proactive thinking of making my life easier Reviewed on: 23rd January 2026

I have made over £700 pound with cash back .

I have made over £700 pound with cash back . The app is so easy to use and customer service is excellent Reviewed on: 23rd January 2026

Great to bank with

Great to bank with they even have a savings pot and odd change whereby you earn 5% on the difference Reviewed on: 22nd January 2026

Chase bank excellent service.

Love using chase. Even when I was getting my card info copied by certain parking sites they blocked them and changed my details so nobody could access and take money from my accounts in Chase. Reviewed on: 22nd January 2026

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