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Chase Bank: Current Account reviews

4.95
Based on 39,671 reviews, last reviewed 21st Feb 2025
12506% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Very happy customer Been a member now for almost 2 yrs. and was the best decision. Am very happy with Chase. great interest rates. Reviewed on: 21st February 2025
Christina w's avatar
Christina w

Latest lowest rating:

1

Very high international transfer charges Chase’s overseas transfer fees are just too high. The exchange rates aren’t competitive, and the additional charges make international transactions fa... Read more Reviewed on: 21st February 2025
Joe W's avatar
Joe W

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39671)

Review of the Chase Bank, Current Account:

Excellent Customer Service and Great Value

5
I've called Chase customer service three times in the last year and each time my call has been answered promptly, The person who answered clearly knew their stuff and were all polite, efficient, and helpful. Reviewed on: 15th February 2024

Very convenient.

5
Very convenient. Super quick. Great value. Reviewed on: 6th February 2025

Excellent customer service - I feel valued.

5
Chase made switching to them so easy and I really like using the app to do everything I need to do. On the few occasions I have needed that little extra support I have enjoyed excellent and friendly customer service and I'd go so far as to say that my expectations have been exceeded every time. I genuinely feel like a valued customer. Reviewed on: 6th February 2025

Always so helpful, if you need to contact them.

5
Always so helpful, if you need to contact them. Very easy use of app. Reviewed on: 6th February 2025

Great app and service from this relative and welcome...

5
Great app and service from this relative and welcome newcomer to the UK market Reviewed on: 6th February 2025

Very good and ease of use off the app and setting up...

5
Very good and ease of use off the app and setting up of the account Reviewed on: 6th February 2025

So easy and quick.

5
So easy and quick. No hassle at all Reviewed on: 6th February 2025

Real innovator in digital banking

5
Incredibly intuitive service with amazing savings and cash back benefits and easy access to customer services. Reviewed on: 6th February 2025

I have had a chase account for a while and it has be...

5
I have had a chase account for a while and it has been very good Reviewed on: 6th February 2025

Outstanding

5
Excellent bank easy to use one of the best banks ive ever used. Reviewed on: 6th February 2025

Excellent application.

5
Excellent application. Helpful human staff dealt with my questions, I like the cashback and interest on my current account. Reviewed on: 6th February 2025

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