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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Best bank!

Chase is the best bank I’ve dealt with, they are on hand to help within a few minutes as it should be like this. Integrity is key and I believe Chase upholds this. Reviewed on: 5th April 2023

Clear and concise

Excellent straightforward app - good call centre too. Great layout and 1% cashback makes the product superb value. Reviewed on: 5th April 2023

Easy banking

Everything seems to go very smoothly can see account changes immediately Reviewed on: 5th April 2023

Top class bank

Amazing rewards and great service . Always feeling secure too .. with extra special security. Staff always well informed and professional. Reviewed on: 5th April 2023

Always telling people!!

Amazing customer service with prompt and efficient replies. seem to have the customer at the heart of all they do. Despite the hard times they frequently increase the interest rates on the savings account. The one year of cash back on everyday purchase is so helpful and the automatic round up is a great way of slowly saving without denting your pocket. Reviewed on: 5th April 2023

Great Bank and App

Very good rates for savings. Cashback unlimted for 1st year. App eady to use and instant updates. Reviewed on: 5th April 2023

Great new bank

Great new bank! Will never leave Reviewed on: 5th April 2023

Super efficient

So easy to create an account and the website is easy and intuitive. Love the round-up facility and the 1% cashback on purchases. But I'm most impressed by the regular communications and surveys to check the customer is happy and to ask opinions on new and innovative ideas for making banking rewarding. They fully understand that they have to EARN my custom, unlike most high street banks. Reviewed on: 5th April 2023

Great product

So simple to use. Earning interest on all money is great. Love the roundup option too. Reviewed on: 5th April 2023

Great account

The chase current account is so easy to manage in their app. You get great interest, cash back and can move money easily in or out. Reviewed on: 5th April 2023

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