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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Great bank, app.....

A great bank, fantastic app that is easy to use and navigate & it is easy to get in contact with them too. A great service all round - my boyfriend has now opened an account also :) Reviewed on: 5th April 2023

Best bank

no troubles with bank and a great account Reviewed on: 5th April 2023

best banking experience ever

Chase UK has everything you'd want in a digital bank - great user experience, round-ups, best easy access savings, linked nutmeg account. 10 stars! Reviewed on: 5th April 2023

Fantastic online banking

Absolutely love Chase Banking, everything is so easy, any queries they resolve fast also great rewards Reviewed on: 5th April 2023

Gr8 bank

Best online bank. Easy to use app. Excellent cashback & saving rate is amazing in this current climate. Highly recommended Reviewed on: 5th April 2023

5 star banking

I have had the Chase account for over a year, and can't fault it. Allows me very tight control of my spending, and rewards me will cashback.. I also get the exchange rate, without deductions when using the card overseas Reviewed on: 5th April 2023

Chase

There a great and efficient I have had zero problems thanks for a good service Reviewed on: 5th April 2023

Best digital bank. No question!

Easy to use, great app, lots of useful features and incentives (eg cashback). Great customer service - quick and clear response to any queries. It is very easy to manage cards. When I lost my card I was able to order a new one with minimal disruption or delay - all done with a few clicks on the app. Reviewed on: 5th April 2023

Great bank no probs

Wanted to save some money, and get one percent cashback Reviewed on: 5th April 2023

Great service

Fast replies when you need help. They go above & beyond to handle your query & 1% cashback is very tidy! Reviewed on: 5th April 2023

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