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Chase Bank: Current account reviews

4.94
Based on 44,261 reviews, last reviewed 17th Jun 2025
94% decrease in 5 star reviews
in the past 90 days
65% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazingly cheap conversion rate when spending overseas Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025
Kin's avatar
Kin

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025
Daniel T's avatar
Daniel T

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44261)

Awesome banking awesome customer services

5
Awesome banking awesome customer services Reviewed on: 17th April 2025

Really love the app, such a streamlined service

5
Really love the app, such a streamlined service Reviewed on: 17th April 2025

Excellent customer service Prompt reaction.

5
Excellent customer service Prompt reaction. Reviewed on: 17th April 2025

Very straightforward to set up.

5
Very straightforward to set up. App has good navigation. Good rates of interest on accompanying savings accounts and it is easy to move money between them. Reviewed on: 17th April 2025

Been plain and simple without fuss.

5
Been plain and simple without fuss. Reviewed on: 17th April 2025

Easy to set up and use the account.

5
Easy to set up and use the account. Flexibility of the account is brilliant and cash withdrawals abroad are free and with a good exchange rate. Reviewed on: 17th April 2025

Efficient, Rewarding, and User-Friendly Banking

5
I’ve been using Chase Bank’s current account for several months now, and overall, the experience has been very positive. The app is user-friendly, and transactions are processed quickly. I especially appreciate the cashback offers and the real-time notifications, which help me stay on top of my spending. Customer service has been responsive and helpful whenever I’ve had a question. It’s also great not having to worry about monthly fees. Reviewed on: 17th April 2025

Easy to understand current account!

5
Easy to understand current account! The app experience is quite decent and the flows are smooth across the functionalities. Roundup and additional savings on that is quite impressive as well. Reviewed on: 17th April 2025

Extremely helpful

5
Extremely helpful when setting up my account Reviewed on: 17th April 2025

Brilliant bank.

5
Brilliant bank.absolutely fantastic Reviewed on: 17th April 2025

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