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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Chase bank

I like the fact that customer service is provided by actual people based in the UK. Very friendly and accommodating Reviewed on: 19th February 2026

Simplicity.

Simplicity. Chase has cornered the market in simple banking. All aspects are covered by a straightforward and easy to navigate app which links all the Chase products together. Almost instant processes made for a very easy application, immediate account details and speedy physical card delivery ( not that you really need this as it’s all in the app! ). It just works, and works very very well. Reviewed on: 19th February 2026

The app is really easy to use with plenty of securit...

The app is really easy to use with plenty of security checks. Reviewed on: 19th February 2026

Chase Bank are brilliant.

Chase Bank are brilliant. So easy to use and informative. Problems solved very quickly speaking to a real person, who are brilliant Thank you Chase Reviewed on: 19th February 2026

Great and easy app to use and secure as well as it...

Great and easy app to use and secure as well as it pops up notifications to accept the payment for almost all type of transactions make it reliable too Reviewed on: 19th February 2026

the App is easy to use and when I have had a query t...

the App is easy to use and when I have had a query they are very helpful and quick Reviewed on: 19th February 2026

Exceptional service

I recently joined Chase. I had a query and rang customer service. I spoke to an actual person who was very helpful. Whenever I make a transaction a message tells me exactly where and how much I spent Reviewed on: 19th February 2026

I love chase!

I love chase! And the customer service is super fast and very convenient to message. I had a little problem with a card purchase that was not mine and it was all sorted out within 20mins Reviewed on: 19th February 2026

Chase have the easiest banking app

Chase have the easiest banking app and the transaction updates and notifications are immediate Reviewed on: 19th February 2026

Good is fine too.

Good is fine too. Can your in-laws get here any time soon? The morphine is almost ready. Reviewed on: 19th February 2026

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