Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 37,475 reviews, last reviewed 23rd Dec 2024
22% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nice o.like but o dont understand I dont understand how can I send money Reviewed on: 23rd December 2024
Dracea F's avatar
Dracea F

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current Account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current Account reviews (37475)

Easy to join plenty of information updated regularly

5
Easy to join plenty of information updated regularly Reviewed on: 17th April 2024

So far so very good.

5
So far so very good. I’ve had zero problems understanding or using Chase Bank. Reviewed on: 17th April 2024

The app does not show up-to-date balances on log in.

3
The app is terrible. Balance for current account is not up to date when first logging in the app. Sometimes it will not update for ages. This is an app issue and not my phone/signal/WiFi issue. Sometimes I will get a notification of monies into my account, but when I open the app it is not updated. Several times I have opened the appto see what funds I have, only to then have a payment declined as the balance was not up-to-date. This is not acceptable. Setting up a payment is easy and good. Sending payments is easy and good. This is why I will continue to use the app, but it really does need a lot of improvement. Aestheticly it could look better and have larger print for people with eyesight problems. Reviewed on: 17th April 2024

It is easy to access and it is useful

5
It is easy to access and it is useful Reviewed on: 17th April 2024

Very reliable.

5
Very reliable. Never had any issues with the app or getting support from a person when I had an issue with a transaction. Interest on paid on the current account is a bonus compared to my other bank and the automatic round-up to make saving easier is great for me too. Reviewed on: 17th April 2024

Seamless banking

5
easy account to open, the app is easy to use the transactions are notified immediately you have the full control of all. The card is super cool I would say to anyone open and account and see. Reviewed on: 17th April 2024

Fast easy to use and to open extra savings accounts.

5
Fast easy to use and to open extra savings accounts. Reviewed on: 17th April 2024

Easy to easy and multiple spending options

5
Easy to easy and multiple spending options Reviewed on: 17th April 2024

Love it!

5
I used. Base in the Us when I was working there last year. They Lee me to move my UK account from HSBC to chase UK. Equally as satisfied. Reviewed on: 17th April 2024

Very happy with my day to day interactions with Chase.

5
Very happy with my day to day interactions with Chase. usually very straight forward and uncomplicated Reviewed on: 17th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products