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Chase Bank: Current account reviews

4.86
Based on 49,015 reviews, last reviewed 20th Aug 2026
75% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026
sweetice53's avatar
sweetice53

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (49015)

Best Bank

5
Never had any issues. The rare occasion I contact them I speak to someone based in the UK. Reviewed on: 20th February 2026

Bank account that worked for me

5
I wanted a Bank account that worked for me and had benefits that I needed and Chase never fails to provide and continue to upgrade and innovate! Great Work Chase Reviewed on: 20th February 2026

Not competitive e.g. Tesco Bank

5
Should match Tesco Bank Internet Saver Reviewed on: 20th February 2026

Always had good service from Chase

5
Always had good service from Chase Reviewed on: 20th February 2026

Very clear and easy to use app.

5
Very clear and easy to use app. Excellent customer service when required. So handy all being online, accessible whenever needed. Reviewed on: 20th February 2026

Easy account swap with guidance throughout.

5
Easy account swap with guidance throughout. Great communication and easy to use app. A huge step up from my previous account Reviewed on: 20th February 2026

Chase stands out from the rest

5
Cash back, round up, no charges for spending abroad and decent savings rates make Chase stand out from the rest. Just a bit of a shame that the cash back opportunities have reduced over time. Reviewed on: 20th February 2026

Happy customer

5
I like the easy use of the website, the great saving packages and the communication. I also appreciate that there are not many information on my card but I have easy access to everything on the application. Reviewed on: 20th February 2026

Great banking app, love the options to open multiple...

4
Great banking app, love the options to open multiple saving pots and option to round up. I would really like if the bank could be linked to Sprive to help mortgage overpayment but alas Chase does not allow this Reviewed on: 20th February 2026

Easy bank

5
Works brilliant especially abroad Reviewed on: 20th February 2026

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