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Chase Bank: Current account reviews

4.94
Based on 48,879 reviews, last reviewed 2nd Mar 2026
110625% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Chase is worth using Simple setup, no issues at all. Simplifying banking Reviewed on: 2nd March 2026
Caroline 's avatar
Caroline

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48879)

second to non

5
iv been with chase for about 3 years now, customer service is second to non, never had a single problem. Reviewed on: 17th February 2026

Easy sign up, handy cashback, good customer service

4
Easy sign up, handy cashback and quick instant message customer service make for a great current account experience. App is less optimised than some (e.g. Monzo) but is still clean and simple to use. Reviewed on: 17th February 2026

Experience with Chase

5
I have been using Chase now more than couple of years. It has good app in functionality and has great user experience. It used to provide interest on current account also earlier. Good customer service support. Reviewed on: 17th February 2026

Best bank ever !

5
Best bank ever ! Never had any issues in 4 years as I had with others bank Reviewed on: 17th February 2026

Easy to use, format of app easy to navigate

5
Easy to use, format of app easy to navigate Reviewed on: 17th February 2026

Great app, great offers, great advice

5
Great app, great offers, great advice Reviewed on: 17th February 2026

Excellent customer service!

5
Excellent customer service! Friendly staff very helpful Reviewed on: 17th February 2026

All round good service

5
Since signing up to Chase have always had good service. From interest on my current account to interest on my round up account. No charges when I use my debit or credit card in Europe. (Great if you're on a cruise and go to different cities) Reviewed on: 17th February 2026

I’ve been using Chase for a while now and the app co...

5
I’ve been using Chase for a while now and the app continues to improve! Big fan of all the different saving pots and well-designed UI! Reviewed on: 17th February 2026

App is great and easy to use.

5
App is great and easy to use. The security processes are effective and efficient. It is easy to manage money just from the app and it's great to use the card in the US. Reviewed on: 17th February 2026

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