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Chase Bank: Current Account reviews

4.95
Based on 39,624 reviews, last reviewed 10th Feb 2025
10984% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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0%
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0%
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Latest highest rating:

4

Market share obtained, savings rates reduced Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of servi... Read more Reviewed on: 10th February 2025
MuckaG's avatar
MuckaG

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39625)

Review of the Chase Bank, Current Account:

Great app, great service, great bank

5
The app is so intuitive and easy to use. I love the insights which really help to encourage you to save more. It’s also great to earn interest on a current account Reviewed on: 17th February 2024

Fantastic provider

5
Fantastic ….real time updates on transactions. Reviewed on: 9th February 2025

All you could want!

5
Great service. Dynamic products. Excellent value for money. Reviewed on: 9th February 2025

Very easy to use and does exactly what they say...

5
Very easy to use and does exactly what they say they do Reviewed on: 9th February 2025

No problems at all been using it for over a...

5
No problems at all been using it for over a year now Reviewed on: 9th February 2025

Good App and Benefits

5
Really good benefits on the account. App integrates with Nutmeg, which is handy. Reviewed on: 9th February 2025

So easy to use.

5
So easy to use. Excellent service if you need to speak to someone. Transferring money between accounts is quick as a flash. Cash back on spending, what’s not to like? Reviewed on: 9th February 2025

So easy to use the app and manage your accounts

5
So easy to use the app. Dispute with merchant handled efficiently and money reclaimed successfully. Reviewed on: 9th February 2025

Good products

5
Helpful customer service. Good rewards. App easy to use Reviewed on: 9th February 2025

Brilliant app experience.

5
Brilliant app experience. The ease of use is unbeatable. Reviewed on: 9th February 2025

Good to know they will be in your corner.

5
Good to know they will be in your corner regards 3rd party issues. Reviewed on: 9th February 2025

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