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Chase Bank: Current account reviews

4.94
Based on 44,328 reviews, last reviewed 5th Feb 2026
1425% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Everything runs smoothly and is very easy to operate Everything runs smoothly and is very easy to operate Reviewed on: 5th February 2026
Brian's avatar
Brian

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026
tom s's avatar
tom s

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44328)

Excellent straight forward app that doesn't crash, g...

5
Excellent straight forward app that doesn't crash, good service Reviewed on: 23rd January 2026

Loved this account

5
Loved this account for its round up feature, 1% cash back and interest rate deals for new customers. Bonus perks of free spending abroad are very handy too. I only stopped using the account due to the change in what spending qualifies for cash back as other accounts offer more coverage, however still love the account to feel confident while travelling. Reviewed on: 23rd January 2026

Recently changed to Chase Bank.

4
Recently changed to Chase Bank. They have kept me informed of every payment I make by credit card or debit. They send me a steady stream of information on any matter that might affect my balance. Reviewed on: 23rd January 2026

good service provided good interest rate and ease at...

5
good service provided good interest rate and ease at using the apps Reviewed on: 23rd January 2026

Generally excellent.

5
Generally excellent. Two things needed international bank transfer and being able to allow Xero to access my transactions. Reviewed on: 23rd January 2026

Excellent Customer service.

5
When my card was used fraudulently chase were very quick to issue a refund of the value taken and also changed my card details. I didn't even have to wait for a new card in the post as it can all be done electronically. They are always available at the end of the phone and always very helpful Reviewed on: 23rd January 2026

Excellent bank in all respects

5
Excellent bank in all respects - no issues at all with them Reviewed on: 23rd January 2026

Not so good since they limited what purchases qualif...

2
Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

Love Chases no nonsense approach - you transfer mone...

5
Love Chases no nonsense approach - you transfer money instantly no waiting customer service are fabulous so attentive and reallly go out of their way to help Reviewed on: 23rd January 2026

Does everything it says on the box

5
Does everything it says on the box Reviewed on: 23rd January 2026

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