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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great app and fantastic customer support.

Great app and fantastic customer support. Really easy to use with multiple accounts Reviewed on: 11th June 2026

Don’t chase chase

Easy process easy to navigate online to see your finances Reviewed on: 11th June 2026

Great bank that rewards you for everyday spending

Great bank that rewards you for everyday spending Reviewed on: 11th June 2026

All aspects of banking.

All aspects of banking. Customer service first class, app easy to navigate Reviewed on: 11th June 2026

They do so well

They do very with current and savings accounts. Reviewed on: 11th June 2026

Chase has an excellent interest rate

Chase has an excellent interest rate better than other high street banks. Reviewed on: 11th June 2026

brilliant servicev

The customer service is fast and helpful even when I was abroad.I can use my card abroad and there is no fees Reviewed on: 11th June 2026

Banking best

Good customer service and quick service and delivery time Reviewed on: 10th June 2026

I’ve had a really positive experience with the Chase...

I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move money, and manage savings all in one place. One of the standout features is the 1% cashback on eligible everyday spending for new customers, plus access to savings features like round-ups and linked saver accounts. Chase also offers fee-free card spending abroad, which is a great bonus if you travel. Reviewed on: 5th May 2026

Chase Current Account

My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage everything in one place. Setting up the account was straightforward, and payments and transfers are processed quickly without any issues. I also like the cashback on eligible spending and the fact there are no fees for everyday banking or spending abroad, which makes it very convenient. The ability to open separate “pots” or accounts for budgeting is also really useful for managing my money. The main downside is that it’s an app-only bank, so there are no physical branches or cash deposit options, which can be limiting in some situations. Some features are also quite basic compared to traditional banks. Overall, it’s a modern, reliable, and convenient account that works well for day-to-day spending and budgeting. Reviewed on: 25th April 2026

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