Write a review

Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (42987 reviews)

View other Chase Bank products

4.95

Based on 42,987 reviews, last reviewed 1st Mar 2025

22075% increase in 5 star reviews

in the past 90 days

2300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase is easy to use, I love the additional savings... Chase is easy to use, I love the additional savings accounts you can have alongside your current account. Easy to move money around. Like the extra yo... Read more Reviewed on: 1st March 2025

Latest lowest rating:

2

Worst UI The UI can be improved significantly. Should learn from new age US based companies Reviewed on: 1st March 2025

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (42987)

Review of the Chase Bank, Current Account:

Chase: My number one choice for current account.

I have tried almost all UK banks and I have to say that currently Chase has the best current account. Easy to use and 1% cashback. A good card to use when abroad and a round up savings account. Reviewed on: 23rd February 2024

Superb technology

The Banking App is superb!!! One of the best in fact - Great technology. Also savings rates are better than the high street offerings and combine that with the app you have all the makings of a winning combination. Reviewed on: 1st March 2025

I've never had a problem with Chase either at home o...

I've never had a problem with Chase either at home or abroad. Reviewed on: 1st March 2025

Chase Bank Current Account

I have just started to use Chase Bank, my experience with them has been excellent compared to my other bank I used, no transaction fees for spending abroad, able to make notes on the transactions, easy to use the app so much better. Reviewed on: 1st March 2025

Great bank good savings plan ideas.

Great bank good savings plan ideas. Line on line banking Reviewed on: 1st March 2025

I’m so glad I discovered Chase!

I’m so glad I discovered Chase! It’s changed my whole approach to managing my money. I first used Chase for a big holiday and managing spends from there knowing it was worth it for the cash back I’d earn. Since then I haven’t looked back at using Chase as my main spending account. It’s incredibly easy to use the app and I love the round up rewards feature too which feels like you’re earning extra money (I know you’re not but psychologically having that ‘put aside’ is such a great idea - and means as it accrues I move it periodically into my savings account). I really like that the card has no information on it and it’s all controlled in the app. I also experienced excellent customer service when someone tried to fraudulently use my card details to pay for something. I was alerted by a payment declined message and to get in touch with Chase to discuss the issue. It was incredibly quick and my card details were changed immediately over the phone. Incredible service! I feel reassured of the security measures in place with the verification stage and will always use Chase as my main account of choice - especially as the cashback means I earn more each month. Thanks Chase for helping me manage my money so much better! Reviewed on: 1st March 2025

Innovative account

Innovative account that helps customers Reviewed on: 1st March 2025

Excellent customer service on Web chat or over the p...

Excellent customer service on Web chat or over the phone Reviewed on: 1st March 2025

Chase is the best.

Always easy to contact and instant reply. Reviewed on: 1st March 2025

Great bank with exceptional support staff

Easy to use the online options. Superb support from the online staff. I had a few difficulties starting out, but had great help from the staff. They solved my problems by talking me through a few things, and also helped to search for a ‘missing’ transaction. Reviewed on: 1st March 2025

When I contacted customer service, they recognised m...

When I contacted customer service, they recognised my dilemma and resolved it. Excellent customer service. Reviewed on: 1st March 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

FlexDirect
from Nationwide 4.35 from 262 reviews
Silver Account
from TSB 2.71 from 3 reviews
Black Account
from NatWest 4.33 from 222 reviews

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub