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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

No nonsense savings and current account well laid out.

No nonsense savings and current account well laid out. Reviewed on: 17th February 2026

When I first opened my current account there was 1 p...

When I first opened my current account there was 1 percent cash back on all payments and there wasn’t a qualifying amount of £1500.00 in order to get the cash back like there is now. I realise that things have to change but feel a little bit disappointed to be honest. Is still good value though. Reviewed on: 17th February 2026

Chase all round great

I opened an account with chase not long after they started in the uk. Great experience great app when I needed to speak to customer services they have been really good. So much better then hsbc the bank I had been with since I was a student. Reviewed on: 17th February 2026

customer service is excellent compared to my exp...

The customer service is excellent compared to my experience with other high street banks. I would highly recommend the bank to my family and friends. I was once had made a transfer to a stranger’s account. When I realised that it was a scam, I called the customer service and they sorted it out the next day and I had my money back. Reviewed on: 17th February 2026

second to non

iv been with chase for about 3 years now, customer service is second to non, never had a single problem. Reviewed on: 17th February 2026

Easy sign up, handy cashback, good customer service

Easy sign up, handy cashback and quick instant message customer service make for a great current account experience. App is less optimised than some (e.g. Monzo) but is still clean and simple to use. Reviewed on: 17th February 2026

Experience with Chase

I have been using Chase now more than couple of years. It has good app in functionality and has great user experience. It used to provide interest on current account also earlier. Good customer service support. Reviewed on: 17th February 2026

Best bank ever !

Best bank ever ! Never had any issues in 4 years as I had with others bank Reviewed on: 17th February 2026

Easy to use, format of app easy to navigate

Easy to use, format of app easy to navigate Reviewed on: 17th February 2026

Great app, great offers, great advice

Great app, great offers, great advice Reviewed on: 17th February 2026

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