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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

customer service is excellent compared to my exp...

The customer service is excellent compared to my experience with other high street banks. I would highly recommend the bank to my family and friends. I was once had made a transfer to a stranger’s account. When I realised that it was a scam, I called the customer service and they sorted it out the next day and I had my money back. Reviewed on: 17th February 2026

second to non

iv been with chase for about 3 years now, customer service is second to non, never had a single problem. Reviewed on: 17th February 2026

Easy sign up, handy cashback, good customer service

Easy sign up, handy cashback and quick instant message customer service make for a great current account experience. App is less optimised than some (e.g. Monzo) but is still clean and simple to use. Reviewed on: 17th February 2026

Experience with Chase

I have been using Chase now more than couple of years. It has good app in functionality and has great user experience. It used to provide interest on current account also earlier. Good customer service support. Reviewed on: 17th February 2026

Best bank ever !

Best bank ever ! Never had any issues in 4 years as I had with others bank Reviewed on: 17th February 2026

Easy to use, format of app easy to navigate

Easy to use, format of app easy to navigate Reviewed on: 17th February 2026

Great app, great offers, great advice

Great app, great offers, great advice Reviewed on: 17th February 2026

Excellent customer service!

Excellent customer service! Friendly staff very helpful Reviewed on: 17th February 2026

All round good service

Since signing up to Chase have always had good service. From interest on my current account to interest on my round up account. No charges when I use my debit or credit card in Europe. (Great if you're on a cruise and go to different cities) Reviewed on: 17th February 2026

I’ve been using Chase for a while now and the app co...

I’ve been using Chase for a while now and the app continues to improve! Big fan of all the different saving pots and well-designed UI! Reviewed on: 17th February 2026

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