Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 37,474 reviews, last reviewed 8th Dec 2024
63% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The best account out there currently. The best account out there currently. Getting cashback and excellent customer service. Reviewed on: 8th December 2024
Tanya P's avatar
Tanya P

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37474)

Review of the Chase Bank, Current Account:

1% on all spending, no fees abroad and great service

5
Chase give 1% on all spending, there customer service is very quick and responsive. They have the high interest savings accounts. Slick mobile app and card with no details. They’re very security conscious with spending which is great. The current account is easy and simple does what it says on the tin. They’re leading the way for reward banking. Reviewed on: 28th November 2024

Great customer service.

5
Great customer service. Advisers are knowledgeable, polite, efficient and nothing is too much trouble. Response times are fabulous - hardly ever wait long for your call to. E answered. Additionally, the chase app is super customer friendly. Easy to navigate, and I love the Nutmeg financial advice option. Reviewed on: 30th May 2024

Current account provides great functionality

5
Overall great experience with features that help such as round-ups, interest rate on current account and also opportunity to link to other apps. Reviewed on: 28th May 2024

User friendly very easy to navigate around the app

5
User friendly very easy to navigate around the app Reviewed on: 28th May 2024

Amazing rewards and excellent customer service

5
Amazing rewards and excellent customer service Reviewed on: 28th May 2024

Great bank

5
Easy to set up the account. App is easy to use. 1% cashback on debit card spending and fee free spending abroad is great. Can open multiple current accounts to help with budgeting which is very useful. Reviewed on: 28th May 2024

No worries, straight forward, current account.

5
No worries, straight forward, current account that even pays you to use it. Reviewed on: 27th May 2024

Great card for going abroad- no fees - Great app - 1...

5
Great card for going abroad- no fees - Great app - 1per cent paid on spending Great customer service and support Reviewed on: 27th May 2024

I account for a large purchase,the advise gi...

5
I used my account for a large purchase,the advise given was excellent and helpful,the purchase was no problem thanks to chase Reviewed on: 26th May 2024

Great Rewards

5
Love the rewards and the interest rates. So easy to use the app. Overall love the bank and recommend it to all of my friends. Reviewed on: 25th May 2024

Great choice for Current account

5
1% cashback is a great feature, good customer support & helps in refunds, never had issues with transfers, occasionally they block big suspicious transactions to fraud Reviewed on: 24th May 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products