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Chase Bank: Current Account reviews

View other Chase Bank products
4.95
Based on 39,605 reviews, last reviewed 10th Feb 2025
10863% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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Latest highest rating:

5

great customer service. great customer service. Always available and willing to help - their chat feature is great and you get instant answers. Reviewed on: 10th February 2025
Ardian Q's avatar
Ardian Q

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39605)

Review of the Chase Bank, Current Account:

Great bank

5
Easy to set up the account. App is easy to use. 1% cashback on debit card spending and fee free spending abroad is great. Can open multiple current accounts to help with budgeting which is very useful. Reviewed on: 28th May 2024
Douglas B's avatar
Douglas B

Easy to use.

5
Easy to use. Clear and concise information Reviewed on: 7th February 2025
Sarah talbot's avatar
Sarah talbot

Brilliant and positive.

5
Brilliant and positive. I am extremely grateful to be your client Reviewed on: 7th February 2025
Va Konate's avatar
Va Konate

Easy to use App, excellent rates!

5
Easy to use App, excellent rates!!! Reviewed on: 7th February 2025
Sarah H's avatar
Sarah H

Great online banking.

5
Great online banking. The cash back is very generous as is the linked savings account and round up saving option. Simple and straight forward to use. I like the immediate notification of what I’ve spent. I love the excellent overseas exchange rates it gives with no commission being charged Reviewed on: 7th February 2025
Mark S's avatar
Mark S

Easy to use.

5
Easy to use. Love that I can use abroad with immediate £ equivalent at good rate shown in my account. Also excellent real time customer service to sort problems. Reviewed on: 7th February 2025
Anne F's avatar
Anne F

Very good with money in the EU, acceptable in France...

5
Very good with money in the EU, acceptable in France and Spain, theses are the only countries I have used it in as yet. Reviewed on: 7th February 2025
Terri W's avatar
Terri W

Highly recommended current account

5
Very accessible customer services. Great range of benefits Reviewed on: 7th February 2025
David Smith's avatar
David Smith

Refreshing different from the rest Even have humans...

5
Refreshing different from the rest Even have humans to contact. East to use helpful customer serve and a App that works Reviewed on: 7th February 2025
Steven C's avatar
Steven C

FAST, Efficient and accepted wherever I travel

5
First rate experience directly on the phone, after a problem that was my fault. No button pushing nonsense!Well done Chase. Reviewed on: 7th February 2025
Richard G's avatar
Richard G

Best Current acount Facility

5
Everything on the app is easy to use, the app is secure and fast. it informs me on my apple watch, immeditely a payment is made. One downside is the app can only be used on one device. However i can understand this is due to security. All in all a superb current account facility Reviewed on: 7th February 2025
Martyn C's avatar
Martyn C

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