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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37452 reviews)

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4.95

Based on 37,452 reviews, last reviewed 3rd Nov 2024

75% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37452)

Review of the Chase Bank, Current Account:

Great bank great service ...

Easy to use and when I did have an issue resolved quickly and professionally Reviewed on: 13th April 2024

Fantastic service, easy to open an account, excellen...

Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Easy to use app and great cashback

Easy to use app and great to have 1% cashback on majority of purchases up to £15 p/m. I've had a couple of issues that were dealt with quickly by customer services. Reviewed on: 15th October 2024

Avoid if you want reasonable service

Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my favour and then ignored the ruling for 8 weeks before being forced to follow by FOS. Reviewed on: 12th October 2024

Great for travelling abroad

Easy to use app which offers 1% cashback. Additionally great for travelling abroad, as there are no fees when the card is used abroad. Reviewed on: 11th October 2024

All good, bonus interest.

All good, bonus interest. I like jam jarring. Reviewed on: 10th October 2024

Excellent accounts.

Excellent accounts. Apps easy to navigate . Provide great interest rates and cashback Reviewed on: 10th October 2024

Habib Abdullay Mohammed

Awareness and successful bank providing excellent services Reviewed on: 2nd October 2024

Excellent exchange rates for using abroad, competiti...

Excellent exchange rates for using abroad, competitive interest rates and very helpful and prompt in investigating payments. Reviewed on: 30th September 2024

Amazing rewards for a current account

Cashback on a current account can't be beaten! Reviewed on: 10th September 2024

Chase has a great app that is convenient and easy to...

Chase has a great app that is convenient and easy to use Reviewed on: 5th September 2024

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