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Chase Bank: Savings reviews

Name: Savings
Rating: 4.95 (20322 reviews)

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4.94

Based on 20,322 reviews, last reviewed 19th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great interest and very good customer service, plus... Great interest and very good customer service, plus a flawless app Reviewed on: 19th June 2025

Latest lowest rating:

1

Might fall Their customer service is slow. Painful and gives the wrong info. They also keep dropping their savings rates. A real shame as a year ago this was pos... Read more Reviewed on: 12th June 2025

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Chase Bank Savings reviews (20322)

Great saving rates

Great saving rates and able to open multiple accounts to make specific ‘pots’ for your needs. Reviewed on: 6th February 2025

Just how a bank should be.

Just how a bank should be. Easy to use Reviewed on: 6th February 2025

Great account

I have really enjoyed banking with chase. They value their customers and provide a great service. I like how you can split your savings down into different sections and set savings goals so you know exactly where you are at with your savings Reviewed on: 6th February 2025

Cant beat it.

I have had 0 issues with this Bank/Account. All I have had is a few questions that have been answered by the support team very quickly and very details. Reviewed on: 6th February 2025

It’s a simple and convenient application.

It’s a simple and convenient application. Feels secure for storing my money. Reviewed on: 6th February 2025

Makes saving so easy!

I love the saving pots layout, so easy to use and transfer money. I've used other banks but wasn't pleased with the colours and layout of the app. Reviewed on: 6th February 2025

Best savings account

Very easy to use, with intuitive interface, everything very clear and easy to find. Excellent service, great retina. Reviewed on: 6th February 2025

I USE THE CHASE APP A LOT BECAUSE IT IS SO EASY TO M...

I USE THE CHASE APP A LOT BECAUSE IT IS SO EASY TO MANAGE MY ACCOUNT AND MY SAVINGS. I AM A 'MATURE' GENTLEMAN BUT IT IS SO EASY AND HELPFUL TO ME . Reviewed on: 6th February 2025

Changing

If I had of done this a year ago or two years ago when I first signed up for Chase, everything would have been voted excellent, 5/5. However, like most big companies they draw you in with great deals and a better level of service than the other providers and then once they start to gain traction and market share the slip back in line with their competitors. That's what Chase have done. The level of interest and AER below the base rate was so much better than what I had been getting from HSBC and Lloyds, but in the past 18 months Chase have updated their T&Cs three times by my count, so that they are increasingly further away from offering a savings level near the base rate and much more comparable to other UK banks. I know the reasons they do it, but it has meant I've stopped recommending them to people for a savings account alone. Reviewed on: 6th February 2025

CHASING SAVINGS FOR THE WIN

Fabulous interest rate, great rounding up scheme, best way to save money! Reviewed on: 6th February 2025

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