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Chase Bank: Savings reviews

Name: Savings
Rating: 4.95 (20322 reviews)

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4.94

Based on 20,322 reviews, last reviewed 19th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great interest and very good customer service, plus... Great interest and very good customer service, plus a flawless app Reviewed on: 19th June 2025

Latest lowest rating:

1

Might fall Their customer service is slow. Painful and gives the wrong info. They also keep dropping their savings rates. A real shame as a year ago this was pos... Read more Reviewed on: 12th June 2025

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Chase Bank Savings reviews (20322)

Chase the sun with Chase's customer service

Very responsive customer service who actions upon any concerns of unauthorised transactions. They helped me recover up to £100 from fraudsters who accessed my account. The pots really help to manage money and separate my salary into my typical spending habits. It helps me encourage thoughtful spending and avoid wasteful spending. Their interest rates have also been fantastic in building my finance for holidays and days out. Reviewed on: 6th February 2025

Just so easy to deal with and excellent communication.

Just so easy to deal with and excellent communication. From setting up the account to just day to day things they best the mainstream banks hands down. Reviewed on: 6th February 2025

Chase is so easy to use and the interface is quick a...

Chase is so easy to use and the interface is quick and dynamic. Customer service is always on hand if needed. Have talked my family into using Chase and no one has regretted the move Reviewed on: 6th February 2025

Excellent service from the bank and the App is very...

Excellent service from the bank and the App is very responsive, it is just what I need to use during my busy day. Reviewed on: 6th February 2025

help me manage my saving hassle free

help me manage my saving hassle free Reviewed on: 6th February 2025

disappointing

Initially excellent interest rate. Now dropped and only new customers get the higher rate Reviewed on: 6th February 2025

SO IMPRESSED WITH ALL.

SO IMPRESSED WITH ALL. From Customer Service to ease of App to fantastic interest rates for a saver. Reviewed on: 6th February 2025

Excellent app very easy to use.

Excellent app very easy to use. Easy to keep an eye on finances Reviewed on: 6th February 2025

A shame you've cut the savings rate.

A shame you've cut the savings rate. Reviewed on: 6th February 2025

It just all works.

It just all works. Easy to use and leading interest rates Reviewed on: 6th February 2025

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