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Churchill Insurance: Car Insurance reviews

3.06
Based on 276 reviews, last reviewed 21st Nov 2024
79% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
24%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
31%

Latest highest rating:

5

My car was hit by a hit and run driver and Churchill... My car was hit by a hit and run driver and Churchills could not have been more helpful. I will always recommend them after my excellent experience. Reviewed on: 14th October 2024
caroline h's avatar
caroline h

Latest lowest rating:

1

Out of my 6 years of driving I will never ever be go... Out of my 6 years of driving I will never ever be going back to Churchill let me run this down for you started with the company from July were now in ... Read more Reviewed on: 21st November 2024
Nathan B's avatar
Nathan B

About this product

Here at Smart Money People, we collect Churchill car insurance reviews to give you some insight into what you can expect as a Churchill customer.

Churchill was founded in 1989 as one of the UK’s first direct motor insurers. Since then, it has expanded its range of products, now offering a wide variety of insurance policies, from pet insurance to landlord insurance. Churchill offers car and van insurance, as well as specialist policies for young drivers and a telematics policy named DriveSure.

Everyone has different needs when it comes to a car insurance policy. Perhaps you’re happy to pay slightly extra to protect your No Claims Discount? Or maybe you require breakdown cover or legal protection? If you’re looking to save money on your renewal, Churchill’s DriveSure telematics policy may be worth considering. Whatever your needs, check out the Churchill car insurance reviews on Smart Money People to see what existing customers have to say about their policies.

Are you already a Churchill customer? Share your experience, good or bad, with other drivers to help us increase trust and transparency in financial services. Were you satisfied with the level of cover you received for the price of the premium? Did you have any experience with the customer service team? Did you have to make a claim, and if so, how well was it handled? Write a Churchill car insurance review on Smart Money People today.

Churchill Insurance Car Insurance reviews (276)

Review of the Churchill Insurance, Car Insurance:

Nodding dog Churchill gets my nod of approval

5
I have renewed my car insurance with Churchill for the last 3 years. Always one of the cheapest yet most secure insurance policies. Paperwork has been prompt and staff always easily accessible and efficient. Reviewed on: 25th January 2017

Affordable, comprehensive and helpful

4
I've had no need to claim on my insurance but they gave me a discount for having house insurance too and peace of mind that I'd be covered in all eventualities Reviewed on: 8th July 2019

Great Coverage at a Great Price

5
Great Coverage at a Great Price, uk based call centre Reviewed on: 6th July 2019

Grrrreat

5
Great customer service, have had only positive experiences with them Reviewed on: 6th July 2019

quality car insurance

5
Excellent customer service from day one , highly praised for always sorting everything out first time! Reviewed on: 4th July 2019

They are very good

5
I looked up on line then I phone them and they were very helpful and they were cheap too Reviewed on: 21st June 2019

Simple Set up and Great Price

5
Fantastic quote for car insurance and very easy to set up. Reviewed on: 8th June 2019

Always a pleasure to deal with!

5
Whenever I've needed to discuss/amend my policy - and through the one time I was involved in a car accident that was not my fault - the team at Churchill have always been a pleasure to deal with. I've always valued how they've quickly resolved whatever the situation is, and always spoken to me on a personable, friendly level. Plus, their renewal policies have always been price competitive. I will always recommend Churchill to friends and family! Reviewed on: 6th June 2019

Completely messed me over with PONC

1
Honoured my 9 years PONC when transferring to them, then only gave me 1 year PONC to me insurer after that. Evidently they were trying to lock me in. They said that somewhere there was wording that made it an 'introductory PONC mirroring discount'. I have gone elsewhere and am very angry that they effectively took my money (I didn't make any claims) and threw away many years of PONC. Stay away! Reviewed on: 17th April 2019

Great service

4
No hassle, competitive product and prompt, efficient service. Reviewed on: 15th April 2019

Churchill are utterly appalling

1
Churchill are appalling - don't touch them! I had car insurance with them 11 March 2018-11 March 2019. I contacted them in good time (13th February 2019 - spoke to Diane) and stated categorically that I wouldn't be renewing with them. I received an auto-renewal letter on 15th March (4 days after renewal date) and rang again. Spoke to Kirsty who assured me she had accessed my details and that she had absolutely ensured that the policy had been cancelled and ABSOLUTELY Churchill would not take my money. Just checked my bank account and today - 19th March and guess what - they've extracted £204.96 - 8 days after my policy with them expired. And this amount bears no relation to anything mentioned in their letters. Fortunately I have just enough in my account not to be overdrawn, but if I hadn't I could be in big trouble as I live on a very tight budget. I expect to spend a very frustrating morning tomorrow trying to get my money back from these robbers. Nothing they tell you on the phone is true. I shall warn all my friends not to touch them. Reviewed on: 20th March 2019

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