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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.28 (298 reviews)

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3.13

Based on 298 reviews, last reviewed 25th Jan 2026

89% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

36%

22%

32%

Latest highest rating:

5

They are very helpful and understanding They are very helpful and understanding Reviewed on: 23rd January 2026

Latest lowest rating:

1

I must to share it. I must to share it. Tried to get a quote and it has been automatically declined. Asked the agent why is that, as I have been driving for 19 years with... Read more Reviewed on: 25th January 2026

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (298)

Top notch

great customer service and competitive price Reviewed on: 14th July 2020

Brilliant insurer

Customer service amazing and always there to provide advise on current affairs Reviewed on: 13th July 2020

Good value and lifelong company.

Having tried multiple insurance providers I always find myself migrating back to this trusty insurance provider. Thank you. Reviewed on: 13th July 2020

excellent customer service

Churchill customer service wins hands down they do what it says on the tin every time. Reviewed on: 12th July 2020

peace of mind

very helpful ,very competitive prices,just generally hassle free insurance. Reviewed on: 11th July 2020

Average and expensive!

Very high prices for car insurance and large cost to make amendments to my policy (change car/leave) spend a long time on hold trying to get through!! Reviewed on: 7th July 2020

Could be cheaper if you are an existing customer

Obviously a case for any insurance broker, but as it's clearly cheaper to retain a customer than it is to sign a new one, why not try to reward loyalty? Reviewed on: 7th June 2020

Worst company ever

This is very bad company. Charging ridiculously high fee when you cancel policy due to selling your car. I have never experience this. Its very hard to actually in touch with them. Will never insure anything with them. Reviewed on: 29th May 2020

Car insurance policy cancelled with no notice

My brother had car insurance with Churchill. Two months after starting the Policy, Churchill sent him a letter threatening to cancel his policy with three working days notice , due to an innocent error when completing the application. My brother has been unable to receive the letter due to contracting covid19 and being at his parents address during lockdown. Churchill made no attempt to contact him in another way before cancelling his policy...despite having his telephone number and email address. He was informed that his policy was cancelled by a police officer who issued him with 6 points on his licence. To add insult to injury, when my brother contacted Churchill, they refused to engage with him on the matter and gave him a complaints procedure that he was told would take approx 6 weeks. In the meanwhile, due to cancelled policy (with no notice received), he is unable to get another insurance policy and therefore unable to work. Thanks Churchill. Reviewed on: 15th May 2020

Value for money

I have never had a problem with them. When/if there is any changes they have always let me know Reviewed on: 3rd February 2020

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