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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.26 (280 reviews)

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3.11

Based on 280 reviews, last reviewed 4th Aug 2025

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

35%

23%

32%

Latest highest rating:

5

Very easy to contact people and excellent price too Very easy to contact people and excellent price too Reviewed on: 24th July 2025

Latest lowest rating:

1

Avoid at all costs They lose evidence, don’t call back unless you put in a complaint, drag out claims even if they’re cut and dry. I’ve had one claim with CCTV footage (... Read more Reviewed on: 4th August 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (280)

Car insurance policy cancelled with no notice

My brother had car insurance with Churchill. Two months after starting the Policy, Churchill sent him a letter threatening to cancel his policy with three working days notice , due to an innocent error when completing the application. My brother has been unable to receive the letter due to contracting covid19 and being at his parents address during lockdown. Churchill made no attempt to contact him in another way before cancelling his policy...despite having his telephone number and email address. He was informed that his policy was cancelled by a police officer who issued him with 6 points on his licence. To add insult to injury, when my brother contacted Churchill, they refused to engage with him on the matter and gave him a complaints procedure that he was told would take approx 6 weeks. In the meanwhile, due to cancelled policy (with no notice received), he is unable to get another insurance policy and therefore unable to work. Thanks Churchill. Reviewed on: 15th May 2020

Value for money

I have never had a problem with them. When/if there is any changes they have always let me know Reviewed on: 3rd February 2020

Reliable and Affordable

Previously, I have had to switch every year to get a deal, however Churchill have retained me for several years now by offering reasonable quotes which I either haven't been able to beat elsewhere, or wasn't worth the hassle for a couple of quid. Reviewed on: 24th January 2020

Unfair cancella fee

I sold my car, so I cancelled the policy. Churchill charged me for the rest of the policy -- another 6 months. This is unreasonable, especially as customers who pay annually receive a refund if they cancel. I wrote to complain and have had no response in 3 months. Churchill sent the debt collectors after me. Not Impressed. Reviewed on: 1st October 2019

Mrs

I found that they are very helpful when choosing the right cover that you need Reviewed on: 14th September 2019

Straight Forward

They are very straight forward when it comes to their insurance, their staff are professional and their prices are very reasonable. Reviewed on: 14th September 2019

No problems

This is my second year with Churchill car insurance and I've had no problems. Even the renewal process was quick and simple and the customer service staff were super helpful. Reviewed on: 13th September 2019

right price

Easy to sign upto got the cover I needed at a competitive price all in all happy with what I got Reviewed on: 13th September 2019

Fair price for a good product

Can't fault really; free to update my details when I changed address. Phone calls answered quickly. Efficient staff. Reviewed on: 13th September 2019

Easy

Smooth communication from taking out the insurance to dealing with an accident that wasn't my fault. Reviewed on: 11th September 2019

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