Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Churchill Insurance: Car insurance reviews

View other Churchill Insurance products
2.84
Based on 301 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
36%
See only 4 star reviews
22%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
33%

Latest highest rating:

5

They are very helpful and understanding They are very helpful and understanding Reviewed on: 23rd January 2026
Kholilur r's avatar
Kholilur r

Latest lowest rating:

1

Absolutely dreadful company. Absolutely dreadful company. Avoid at all costs. Do not insure your vehicle with them if you have an advanced driver safety system. Their windscreen c... Read more Reviewed on: 19th June 2026
John G's avatar
John G
Read all reviews Write a review

About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Review Churchill Insurance: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Churchill Insurance Car insurance reviews (301)

Where are my documents?

1
Payment was taken 20/05/21 but 10 days later I have still not received my policy documents. When I try and call, I only get to speak to some agents who is incapable of doing anything worthwhile. Reviewed on: 29th May 2021
Ray's avatar
Ray

Charge for everything

1
They charged me for everything... charging me £53 when my policy was expiring next month, £13 pounds to change an address online. Absolutely ridiculous, especially when I have done the same with my other car (insured with AXA, everything for free)!! Worst insurance ever and I will never go through Churchill again! Reviewed on: 12th April 2021
stephane's avatar
stephane

Average

1
Hiked price £70 as they all do , so went with AXA Reviewed on: 18th January 2021
Tony's avatar
Tony

Awful

1
Absolutely dreadful, cancelled my policy due to one missed historical payment. Took the most recent payment so I assumed I was covered. Turns out I wasn’t, 6 points on my driving licence from a random stop. They sent a letter to confirm cancellation. I didn’t get it because I was away for work. No phone call or email to chase, or warn that I would be uncovered. I was driving for two weeks without insurance. Very glad I didn’t have an incident in that time. The customer service were appalling and didn’t care. Wouldn’t reinstate the policy either. Avoid this shower of insurance excrement. Reviewed on: 4th December 2020
Chris Langdon's avatar
Chris Langdon

Car insurance renewal up 31% with no change of circumstance. Simply wrong!

1
Car insurance renewal up 31% on last year's premium. Nothing has changed apart from non claims up 1 year from 10 to 11 years. I called Churchill about this but the operative could not explain why. Disgraceful when RPI is 1.19% and many of use have not been driving during lockdown etc. so claims must be down. I thought this practice of heavy renewal uplifts that penalise loyalty had stopped - clearly not. Reviewed on: 18th September 2020
ART's avatar
ART

Not too bad

3
Good communications, a little overpriced but good service! Can't complain. Reviewed on: 17th September 2020
Bbbh's avatar
Bbbh

great service

5
not only was it the cheapest quote, but when i phoned up to confirm details, the staff were friendly and efficient. Reviewed on: 16th September 2020
rstar's avatar
rstar

Quick and easy

5
Renewal was so simple and easy online and very competitive Reviewed on: 15th September 2020
Denise Hewett's avatar
Denise Hewett

Great value and great customer service

5
Having only held my licence for a year when I completed a quote with Churchill I was expecting extortionate prices. However, they provided me with a very well priced quote. The process of setting up the policy and speaking to their customer service teams since then has been great. Reviewed on: 11th September 2020
Amy's avatar
Amy

Best insurance

4
Always offer great loyalty and make you feel wanted Reviewed on: 9th September 2020
Ben Townsend's avatar
Ben Townsend

Review Churchill Insurance: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill