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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.28 (296 reviews)

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3.16

Based on 296 reviews, last reviewed 2nd Dec 2025

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

22%

32%

Latest highest rating:

5

Quick and easy service, switched from Hastings due t... Quick and easy service, switched from Hastings due to a better price with Churchill Reviewed on: 8th October 2025

Latest lowest rating:

1

CATASTROPHIC INCOMPETENCE AND PRESSURE TACTICS I am a NON-FAULT customer, yet the claims process with Churchill has been appalling and indicative of deliberate tactics to discourage me from pursui... Read more Reviewed on: 2nd December 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (296)

Not too bad

Good communications, a little overpriced but good service! Can't complain. Reviewed on: 17th September 2020

great service

not only was it the cheapest quote, but when i phoned up to confirm details, the staff were friendly and efficient. Reviewed on: 16th September 2020

Quick and easy

Renewal was so simple and easy online and very competitive Reviewed on: 15th September 2020

Great value and great customer service

Having only held my licence for a year when I completed a quote with Churchill I was expecting extortionate prices. However, they provided me with a very well priced quote. The process of setting up the policy and speaking to their customer service teams since then has been great. Reviewed on: 11th September 2020

Best insurance

Always offer great loyalty and make you feel wanted Reviewed on: 9th September 2020

Cheaper than renewal

All done online so no contact with customer service, just how I like it Reviewed on: 28th July 2020

Unprofessional

They took my car for repair front end to Nationwide Repairs which was fine (accident was my/my wife's fault). After getting the car back and hearing some banging noise from the front I opened up the hood and realised the engine mount was broken. I reported to the garage, they instantly booked the car back and collected it for inspection. Later I got a call saying that the estimator guy told them that it is too far at the back and couldn't have happen during the accident (the whole front bumber and crach cans were changed). So obviously wasn't a "small" shock there. We are talking about a 2 years old car and a fresh shiny engine mount brakage. Totally dissapointed and angry. Reviewed on: 27th July 2020

Good

Good service and reasonably good price Reviewed on: 16th July 2020

Top notch

great customer service and competitive price Reviewed on: 14th July 2020

Brilliant insurer

Customer service amazing and always there to provide advise on current affairs Reviewed on: 13th July 2020

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