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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.26 (280 reviews)

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3.11

Based on 280 reviews, last reviewed 4th Aug 2025

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

35%

23%

32%

Latest highest rating:

5

Very easy to contact people and excellent price too Very easy to contact people and excellent price too Reviewed on: 24th July 2025

Latest lowest rating:

1

Avoid at all costs They lose evidence, don’t call back unless you put in a complaint, drag out claims even if they’re cut and dry. I’ve had one claim with CCTV footage (... Read more Reviewed on: 4th August 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (280)

Unprofessional

They took my car for repair front end to Nationwide Repairs which was fine (accident was my/my wife's fault). After getting the car back and hearing some banging noise from the front I opened up the hood and realised the engine mount was broken. I reported to the garage, they instantly booked the car back and collected it for inspection. Later I got a call saying that the estimator guy told them that it is too far at the back and couldn't have happen during the accident (the whole front bumber and crach cans were changed). So obviously wasn't a "small" shock there. We are talking about a 2 years old car and a fresh shiny engine mount brakage. Totally dissapointed and angry. Reviewed on: 27th July 2020

Good

Good service and reasonably good price Reviewed on: 16th July 2020

Top notch

great customer service and competitive price Reviewed on: 14th July 2020

Brilliant insurer

Customer service amazing and always there to provide advise on current affairs Reviewed on: 13th July 2020

Good value and lifelong company.

Having tried multiple insurance providers I always find myself migrating back to this trusty insurance provider. Thank you. Reviewed on: 13th July 2020

excellent customer service

Churchill customer service wins hands down they do what it says on the tin every time. Reviewed on: 12th July 2020

peace of mind

very helpful ,very competitive prices,just generally hassle free insurance. Reviewed on: 11th July 2020

Average and expensive!

Very high prices for car insurance and large cost to make amendments to my policy (change car/leave) spend a long time on hold trying to get through!! Reviewed on: 7th July 2020

Could be cheaper if you are an existing customer

Obviously a case for any insurance broker, but as it's clearly cheaper to retain a customer than it is to sign a new one, why not try to reward loyalty? Reviewed on: 7th June 2020

Worst company ever

This is very bad company. Charging ridiculously high fee when you cancel policy due to selling your car. I have never experience this. Its very hard to actually in touch with them. Will never insure anything with them. Reviewed on: 29th May 2020

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