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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.84 (301 reviews)

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2.84

Based on 301 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

36%

22%

33%

Latest highest rating:

5

They are very helpful and understanding They are very helpful and understanding Reviewed on: 23rd January 2026

Latest lowest rating:

1

Absolutely dreadful company. Absolutely dreadful company. Avoid at all costs. Do not insure your vehicle with them if you have an advanced driver safety system. Their windscreen c... Read more Reviewed on: 19th June 2026

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (301)

Worst company ever

This is very bad company. Charging ridiculously high fee when you cancel policy due to selling your car. I have never experience this. Its very hard to actually in touch with them. Will never insure anything with them. Reviewed on: 29th May 2020

Car insurance policy cancelled with no notice

My brother had car insurance with Churchill. Two months after starting the Policy, Churchill sent him a letter threatening to cancel his policy with three working days notice , due to an innocent error when completing the application. My brother has been unable to receive the letter due to contracting covid19 and being at his parents address during lockdown. Churchill made no attempt to contact him in another way before cancelling his policy...despite having his telephone number and email address. He was informed that his policy was cancelled by a police officer who issued him with 6 points on his licence. To add insult to injury, when my brother contacted Churchill, they refused to engage with him on the matter and gave him a complaints procedure that he was told would take approx 6 weeks. In the meanwhile, due to cancelled policy (with no notice received), he is unable to get another insurance policy and therefore unable to work. Thanks Churchill. Reviewed on: 15th May 2020

Value for money

I have never had a problem with them. When/if there is any changes they have always let me know Reviewed on: 3rd February 2020

Reliable and Affordable

Previously, I have had to switch every year to get a deal, however Churchill have retained me for several years now by offering reasonable quotes which I either haven't been able to beat elsewhere, or wasn't worth the hassle for a couple of quid. Reviewed on: 24th January 2020

Unfair cancella fee

I sold my car, so I cancelled the policy. Churchill charged me for the rest of the policy -- another 6 months. This is unreasonable, especially as customers who pay annually receive a refund if they cancel. I wrote to complain and have had no response in 3 months. Churchill sent the debt collectors after me. Not Impressed. Reviewed on: 1st October 2019

Mrs

I found that they are very helpful when choosing the right cover that you need Reviewed on: 14th September 2019

Straight Forward

They are very straight forward when it comes to their insurance, their staff are professional and their prices are very reasonable. Reviewed on: 14th September 2019

No problems

This is my second year with Churchill car insurance and I've had no problems. Even the renewal process was quick and simple and the customer service staff were super helpful. Reviewed on: 13th September 2019

right price

Easy to sign upto got the cover I needed at a competitive price all in all happy with what I got Reviewed on: 13th September 2019

Fair price for a good product

Can't fault really; free to update my details when I changed address. Phone calls answered quickly. Efficient staff. Reviewed on: 13th September 2019

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