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Churchill Insurance: Car Insurance reviews

3.02
Based on 276 reviews, last reviewed 21st Nov 2024
11% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
24%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
31%

Latest highest rating:

5

My car was hit by a hit and run driver and Churchill... My car was hit by a hit and run driver and Churchills could not have been more helpful. I will always recommend them after my excellent experience. Reviewed on: 14th October 2024
caroline h's avatar
caroline h

Latest lowest rating:

1

Out of my 6 years of driving I will never ever be go... Out of my 6 years of driving I will never ever be going back to Churchill let me run this down for you started with the company from July were now in ... Read more Reviewed on: 21st November 2024
Nathan B's avatar
Nathan B

About this product

Here at Smart Money People, we collect Churchill car insurance reviews to give you some insight into what you can expect as a Churchill customer.

Churchill was founded in 1989 as one of the UK’s first direct motor insurers. Since then, it has expanded its range of products, now offering a wide variety of insurance policies, from pet insurance to landlord insurance. Churchill offers car and van insurance, as well as specialist policies for young drivers and a telematics policy named DriveSure.

Everyone has different needs when it comes to a car insurance policy. Perhaps you’re happy to pay slightly extra to protect your No Claims Discount? Or maybe you require breakdown cover or legal protection? If you’re looking to save money on your renewal, Churchill’s DriveSure telematics policy may be worth considering. Whatever your needs, check out the Churchill car insurance reviews on Smart Money People to see what existing customers have to say about their policies.

Are you already a Churchill customer? Share your experience, good or bad, with other drivers to help us increase trust and transparency in financial services. Were you satisfied with the level of cover you received for the price of the premium? Did you have any experience with the customer service team? Did you have to make a claim, and if so, how well was it handled? Write a Churchill car insurance review on Smart Money People today.

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Churchill Insurance Car Insurance reviews (276)

Awful

1
I bought a new car and tried to add it to my policy (5 months remaining) and it was going to cost me £85 to change the car. It cost me £53 to cancel my policy! Absolutely ridiculous, but it was still cheaper to cancel and go with another insurance company who were a lot cheaper. They do not want to retain their customers at all, and appear to just want to turnover a quick buck! Reviewed on: 15th February 2019

Bleed existing customers dry while trying to lure in new ones

1
Absolutely shocking and dishonest. Will take money from you any which way they can. I am paying £59.00 for third party fire and theft and minimal breakdown cover. Just happened to check today and with exact same details on Churchill’s website, I was quoted £43 for fully comp with better breakdown cover! Could be paying that lower rate with loads of other insurance company. Having spoken to Churchill about it they are conveniently ‘unable to match the price mid-term’. ‘Admin fees’ to leave Churchill are so expensive that I’m stuck with this awful policy. Bleeding current customers dry while trying to lure in new ones. Avoid avoid avoid! Reviewed on: 14th February 2019

Do not get insurance with this company

1
The worst company to have they will miss you around they will not pay you 4 weeks into my accident and still no sorry no communication whatsoever worst company to have Reviewed on: 18th January 2019

Kindness in anutshell.

5
The team are always able t listen and communicate and install confidence during the insurance process. Reviewed on: 17th December 2018

Cancellation charges

1
Don’t use Churchill car insurance I sold my car so requested to cancel the policy I’m then told the cancellation fee is £53, really for doing what? absolute joke, this is legalised robbery / theft, don’t use this company Reviewed on: 11th December 2018

They don't give the service you are paying for!

1
I have been waiting 4 days for a courtesy vehicle. They do not help you, customer service and managers on duty is terrible. DON'T WASTE YOUR MONEY! Reviewed on: 8th December 2018

Decent price

5
Decentprice, easy to organise. Never had to claim though so can't comment on this. Reviewed on: 23rd September 2018

Easy peasy insurance

5
Highly recommend Churchill car insurance! Easy to deal with when claim made - took the stress out of a stresssful situation! Reasonable prices, great customer service and trusted company. Reviewed on: 23rd September 2018

Awesome!

5
Churchill offer a supreme level of cover at a price I can afford. Reviewed on: 23rd September 2018

Reliable but could do with better customer service

4
We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much better quote, (usually about £150 cheaper) within about 5 minutes. When contacting them by telephone, we were always waiting for approx 10 minutes, for our call to be answered. Reviewed on: 22nd September 2018

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