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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.27 (278 reviews)

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3.11

Based on 278 reviews, last reviewed 17th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

35%

23%

32%

Latest highest rating:

5

My car was hit by a hit and run driver and Churchill... My car was hit by a hit and run driver and Churchills could not have been more helpful. I will always recommend them after my excellent experience. Reviewed on: 14th October 2024

Latest lowest rating:

1

!!BEWARE - THE SMALL PRINT!! and PROMISES TO CALL BACK I paid £2300 premium to cover my F Pace. There was a claim at 6 months. They would not cover the new vehicle, forcing me to cancel. Then they wouldn't... Read more Reviewed on: 17th April 2025

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Churchill Insurance Car insurance reviews (278)

Awesome!

Churchill offer a supreme level of cover at a price I can afford. Reviewed on: 23rd September 2018

Reliable but could do with better customer service

We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much better quote, (usually about £150 cheaper) within about 5 minutes. When contacting them by telephone, we were always waiting for approx 10 minutes, for our call to be answered. Reviewed on: 22nd September 2018

Great customer service

Straight forward to arrange car insurance policy, which is competitively priced Reviewed on: 22nd September 2018

No help when car written off

Car was written off and taken away no courtesy car on plan but they cancelled the insurance so couldn't even borrow a car Reviewed on: 19th September 2018

Good price

Good price & quick service. Advisors were very helpful and spoke English Reviewed on: 12th August 2018

Churchill

Great customer service. Recommended. Reviewed on: 24th July 2018

6 months no car

Paid for insurance for 6 months without a car even though the accident wasn't my fault. No courtesy car, no communication as to investigation, just took my money and refused to freeze the insurance. Reviewed on: 21st July 2018

Great value car insurance

Churchill beat all the other quotes and also threw in a year's free breakdown cover, can't be beaten. Reviewed on: 17th July 2018

More Money Please...

I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my policy up by £40, while also charging me £20 for 'Admin fees'. I asked for a break down of those fees because it doesn't cost that much to mail a few sheets of paper and enter a different postcode into a database and couldn't get a straight answer. I don't feel like they value their customers and being a young person struggling to afford the insurance anyway that could have gone a long way in my loyalty to the company. Reviewed on: 17th July 2018

Very helpful insurers

Over the years I've found Churchill very helpful and approachable. I have rung them a couple of times with general admin questions and they've always been lovely and happy to help. They are also good value for money. All in all a very good company. Reviewed on: 17th July 2018

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