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Churchill Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 3.28 (276 reviews)

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3.02

Based on 276 reviews, last reviewed 21st Nov 2024

11% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

35%

24%

31%

Latest highest rating:

5

My car was hit by a hit and run driver and Churchill... My car was hit by a hit and run driver and Churchills could not have been more helpful. I will always recommend them after my excellent experience. Reviewed on: 14th October 2024

Latest lowest rating:

1

Out of my 6 years of driving I will never ever be go... Out of my 6 years of driving I will never ever be going back to Churchill let me run this down for you started with the company from July were now in ... Read more Reviewed on: 21st November 2024

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About this product

Here at Smart Money People, we collect Churchill car insurance reviews to give you some insight into what you can expect as a Churchill customer.

Churchill was founded in 1989 as one of the UK’s first direct motor insurers. Since then, it has expanded its range of products, now offering a wide variety of insurance policies, from pet insurance to landlord insurance. Churchill offers car and van insurance, as well as specialist policies for young drivers and a telematics policy named DriveSure.

Everyone has different needs when it comes to a car insurance policy. Perhaps you’re happy to pay slightly extra to protect your No Claims Discount? Or maybe you require breakdown cover or legal protection? If you’re looking to save money on your renewal, Churchill’s DriveSure telematics policy may be worth considering. Whatever your needs, check out the Churchill car insurance reviews on Smart Money People to see what existing customers have to say about their policies.

Are you already a Churchill customer? Share your experience, good or bad, with other drivers to help us increase trust and transparency in financial services. Were you satisfied with the level of cover you received for the price of the premium? Did you have any experience with the customer service team? Did you have to make a claim, and if so, how well was it handled? Write a Churchill car insurance review on Smart Money People today.

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Churchill Insurance Car Insurance reviews (276)

Great customer service

Straight forward to arrange car insurance policy, which is competitively priced Reviewed on: 22nd September 2018

No help when car written off

Car was written off and taken away no courtesy car on plan but they cancelled the insurance so couldn't even borrow a car Reviewed on: 19th September 2018

Good price

Good price & quick service. Advisors were very helpful and spoke English Reviewed on: 12th August 2018

Churchill

Great customer service. Recommended. Reviewed on: 24th July 2018

6 months no car

Paid for insurance for 6 months without a car even though the accident wasn't my fault. No courtesy car, no communication as to investigation, just took my money and refused to freeze the insurance. Reviewed on: 21st July 2018

Great value car insurance

Churchill beat all the other quotes and also threw in a year's free breakdown cover, can't be beaten. Reviewed on: 17th July 2018

More Money Please...

I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my policy up by £40, while also charging me £20 for 'Admin fees'. I asked for a break down of those fees because it doesn't cost that much to mail a few sheets of paper and enter a different postcode into a database and couldn't get a straight answer. I don't feel like they value their customers and being a young person struggling to afford the insurance anyway that could have gone a long way in my loyalty to the company. Reviewed on: 17th July 2018

Very helpful insurers

Over the years I've found Churchill very helpful and approachable. I have rung them a couple of times with general admin questions and they've always been lovely and happy to help. They are also good value for money. All in all a very good company. Reviewed on: 17th July 2018

Renewal of my Car Insurance

Churchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable amounts. Reviewed on: 17th July 2018

Rubbish

Cancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small print .what are they loosing I paid up front so no interest lost .Any advice on getting my £53 back .I wouldn't mind paying a cancelation fee but not that much .The moral of the story is don't be persuaded by a nodding dog . Reviewed on: 9th April 2018

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