Write a review

Newsletter

Go to business site

Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.81 (304 reviews)

View other Churchill Insurance products

2.81

Based on 304 reviews, last reviewed 21st Jul 2026

No new 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

36%

22%

33%

Latest highest rating:

5

Easy to deal with Very efficient, easy to deal with/get quotes and purchase, good Comms, quick to send out proof of no claims Reviewed on: 16th July 2026

Latest lowest rating:

1

Warning don't use churchill ins Car driven in to dealing with churchill nightmare bad service low value gave personal details to third party cancelled ins with out informing me Reviewed on: 21st July 2026

Read all reviews Write a review

About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Review Churchill Insurance: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Churchill Insurance Car insurance reviews (304)

Grrrreat

Great customer service, have had only positive experiences with them Reviewed on: 6th July 2019

quality car insurance

Excellent customer service from day one , highly praised for always sorting everything out first time! Reviewed on: 4th July 2019

They are very good

I looked up on line then I phone them and they were very helpful and they were cheap too Reviewed on: 21st June 2019

Simple Set up and Great Price

Fantastic quote for car insurance and very easy to set up. Reviewed on: 8th June 2019

Always a pleasure to deal with!

Whenever I've needed to discuss/amend my policy - and through the one time I was involved in a car accident that was not my fault - the team at Churchill have always been a pleasure to deal with. I've always valued how they've quickly resolved whatever the situation is, and always spoken to me on a personable, friendly level. Plus, their renewal policies have always been price competitive. I will always recommend Churchill to friends and family! Reviewed on: 6th June 2019

Completely messed me over with PONC

Honoured my 9 years PONC when transferring to them, then only gave me 1 year PONC to me insurer after that. Evidently they were trying to lock me in. They said that somewhere there was wording that made it an 'introductory PONC mirroring discount'. I have gone elsewhere and am very angry that they effectively took my money (I didn't make any claims) and threw away many years of PONC. Stay away! Reviewed on: 17th April 2019

Great service

No hassle, competitive product and prompt, efficient service. Reviewed on: 15th April 2019

Churchill are utterly appalling

Churchill are appalling - don't touch them! I had car insurance with them 11 March 2018-11 March 2019. I contacted them in good time (13th February 2019 - spoke to Diane) and stated categorically that I wouldn't be renewing with them. I received an auto-renewal letter on 15th March (4 days after renewal date) and rang again. Spoke to Kirsty who assured me she had accessed my details and that she had absolutely ensured that the policy had been cancelled and ABSOLUTELY Churchill would not take my money. Just checked my bank account and today - 19th March and guess what - they've extracted £204.96 - 8 days after my policy with them expired. And this amount bears no relation to anything mentioned in their letters. Fortunately I have just enough in my account not to be overdrawn, but if I hadn't I could be in big trouble as I live on a very tight budget. I expect to spend a very frustrating morning tomorrow trying to get my money back from these robbers. Nothing they tell you on the phone is true. I shall warn all my friends not to touch them. Reviewed on: 20th March 2019

Awful

I bought a new car and tried to add it to my policy (5 months remaining) and it was going to cost me £85 to change the car. It cost me £53 to cancel my policy! Absolutely ridiculous, but it was still cheaper to cancel and go with another insurance company who were a lot cheaper. They do not want to retain their customers at all, and appear to just want to turnover a quick buck! Reviewed on: 15th February 2019

Bleed existing customers dry while trying to lure in new ones

Absolutely shocking and dishonest. Will take money from you any which way they can. I am paying £59.00 for third party fire and theft and minimal breakdown cover. Just happened to check today and with exact same details on Churchill’s website, I was quoted £43 for fully comp with better breakdown cover! Could be paying that lower rate with loads of other insurance company. Having spoken to Churchill about it they are conveniently ‘unable to match the price mid-term’. ‘Admin fees’ to leave Churchill are so expensive that I’m stuck with this awful policy. Bleeding current customers dry while trying to lure in new ones. Avoid avoid avoid! Reviewed on: 14th February 2019

Do you have a different Churchill Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car insurance
from Howden 4.52 from 36 reviews
Breakdown cover
from 247 Home Rescue 0.00 from 0 reviews
Car insurance
from Geoffrey Insurance 2.83 from 299 reviews

Want to see more from Churchill Insurance?

Travel Insurance
from Churchill Insurance 4.15 from 3 reviews
Life Insurance
from Churchill Insurance 4.05 from 1 reviews
Breakdown Insurance
from Churchill Insurance 4.00 from 3 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub