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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.3 (292 reviews)

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3.18

Based on 292 reviews, last reviewed 5th Sep 2025

900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

36%

23%

31%

Latest highest rating:

4

Sticking with the nodding dog! Been with Churchill 3 years now and although I've not had to claim, they provide a good level of cover for a reasonable price and have been helpful on... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

foreign customer call centres foreign call centre could not speak english and lied said they are in uk price on tel 3 times price on internet dont want customers with poor no in... Read more Reviewed on: 5th September 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (292)

Cancellation charges

Don’t use Churchill car insurance I sold my car so requested to cancel the policy I’m then told the cancellation fee is £53, really for doing what? absolute joke, this is legalised robbery / theft, don’t use this company Reviewed on: 11th December 2018

They don't give the service you are paying for!

I have been waiting 4 days for a courtesy vehicle. They do not help you, customer service and managers on duty is terrible. DON'T WASTE YOUR MONEY! Reviewed on: 8th December 2018

Decent price

Decentprice, easy to organise. Never had to claim though so can't comment on this. Reviewed on: 23rd September 2018

Easy peasy insurance

Highly recommend Churchill car insurance! Easy to deal with when claim made - took the stress out of a stresssful situation! Reasonable prices, great customer service and trusted company. Reviewed on: 23rd September 2018

Awesome!

Churchill offer a supreme level of cover at a price I can afford. Reviewed on: 23rd September 2018

Reliable but could do with better customer service

We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much better quote, (usually about £150 cheaper) within about 5 minutes. When contacting them by telephone, we were always waiting for approx 10 minutes, for our call to be answered. Reviewed on: 22nd September 2018

Great customer service

Straight forward to arrange car insurance policy, which is competitively priced Reviewed on: 22nd September 2018

No help when car written off

Car was written off and taken away no courtesy car on plan but they cancelled the insurance so couldn't even borrow a car Reviewed on: 19th September 2018

Good price

Good price & quick service. Advisors were very helpful and spoke English Reviewed on: 12th August 2018

Churchill

Great customer service. Recommended. Reviewed on: 24th July 2018

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