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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.3 (292 reviews)

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3.18

Based on 292 reviews, last reviewed 5th Sep 2025

900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

36%

23%

31%

Latest highest rating:

4

Sticking with the nodding dog! Been with Churchill 3 years now and although I've not had to claim, they provide a good level of cover for a reasonable price and have been helpful on... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

foreign customer call centres foreign call centre could not speak english and lied said they are in uk price on tel 3 times price on internet dont want customers with poor no in... Read more Reviewed on: 5th September 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (292)

6 months no car

Paid for insurance for 6 months without a car even though the accident wasn't my fault. No courtesy car, no communication as to investigation, just took my money and refused to freeze the insurance. Reviewed on: 21st July 2018

Great value car insurance

Churchill beat all the other quotes and also threw in a year's free breakdown cover, can't be beaten. Reviewed on: 17th July 2018

More Money Please...

I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my policy up by £40, while also charging me £20 for 'Admin fees'. I asked for a break down of those fees because it doesn't cost that much to mail a few sheets of paper and enter a different postcode into a database and couldn't get a straight answer. I don't feel like they value their customers and being a young person struggling to afford the insurance anyway that could have gone a long way in my loyalty to the company. Reviewed on: 17th July 2018

Very helpful insurers

Over the years I've found Churchill very helpful and approachable. I have rung them a couple of times with general admin questions and they've always been lovely and happy to help. They are also good value for money. All in all a very good company. Reviewed on: 17th July 2018

Renewal of my Car Insurance

Churchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable amounts. Reviewed on: 17th July 2018

Rubbish

Cancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small print .what are they loosing I paid up front so no interest lost .Any advice on getting my £53 back .I wouldn't mind paying a cancelation fee but not that much .The moral of the story is don't be persuaded by a nodding dog . Reviewed on: 9th April 2018

Car Insurance

A great service from a respectable insurance company Reviewed on: 9th April 2018

Great customer service

They have been great to deal with, fees have been fairly priced and I have the best product for a great price. Reviewed on: 4th January 2018

Churchill insurance

Good customer service and breakdown cover. Reviewed on: 1st October 2017

Churchill

there is always someone at the end of the line to help Reviewed on: 1st October 2017

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