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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.26 (280 reviews)

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3.11

Based on 280 reviews, last reviewed 4th Aug 2025

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

35%

23%

32%

Latest highest rating:

5

Very easy to contact people and excellent price too Very easy to contact people and excellent price too Reviewed on: 24th July 2025

Latest lowest rating:

1

Avoid at all costs They lose evidence, don’t call back unless you put in a complaint, drag out claims even if they’re cut and dry. I’ve had one claim with CCTV footage (... Read more Reviewed on: 4th August 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (280)

Simple Renewal Procedure & Competitive Premiums

I've insured with them for 2 years now, their customer service on the phone is excellent & all staff I've spoken to are friendly and efficient. Their renewal procedure is simple and their price was very competitive. Taking out the policy in the first place was easy and the paperwork arrived quickly. Reviewed on: 28th September 2017

Same as everyone else

Nothing particularly special, but the price was right. Reviewed on: 27th September 2017

Good car insurance.

Easy to talk to. Good cover with some free extras on first years cover, Good price. Reviewed on: 26th August 2017

Cheap insurance but great service

Cheap insurance but when something goes wrong they deliver excellent service. Reviewed on: 23rd August 2017

Good cover but no loyalty perks

Stayed with Churchill Car Insurance for about 5 years. No problems whatsoever with cover or customer service, but that said I never had any cause to deal with their claims dept. Each year the renewal quotes increased and I'd phone up and they'd reduce it slightly...there was no discount for loyalty and the quotes for new customers were WAY below what they'd quote me as an existing customer. Eventually left, I told them why and they made no attempt to match their new customer quote. If you've money to throw away then a good company to go with, if you're on a budget look elsewhere. Reviewed on: 23rd August 2017

Never had to use them.

Great when I called, although never had to use them. Reviewed on: 21st August 2017

Good value

Great price! Haven't needed to make a claim yet though, so cannot comment on how good they are at paying out. Reviewed on: 15th August 2017

Car insurance

i found a quote online which was so easy and hassle free. Called them during the year to change my address and couldn't have been simpler! The lad on the phone was friendly and professional and new paperwork through within days. Would definitely recommend Churchill for car insurance ! Reviewed on: 15th August 2017

Avoid Robbers !!!!!!

I sold my car and was not getting a replacement car. I was charged £52.80 to do this. How these thieves can possibly justify a cost like that is beyond me. I am taking this up with the Ombudsman who will hopefully have an investigation into this outrageous cost. This company should be taken to court to justify the ridiculous cost. I would suggest to them to put a mask on the dog they have in there advert, it would sum the company up more accurately. Reviewed on: 6th August 2017

Helpful Customer Service

Great company with loads of options and when you need to change details they still charge but I found the fees more reasonable. The company are actually really easy to contact unlike other insurance companies also the staff are very helpful and explain things clearly. Would definitely recommend! Reviewed on: 23rd July 2017

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