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Churchill Insurance: Car insurance reviews

3.13
Based on 298 reviews, last reviewed 25th Jan 2026
89% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
36%
See only 4 star reviews
22%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
32%

Latest highest rating:

5

They are very helpful and understanding They are very helpful and understanding Reviewed on: 23rd January 2026
Kholilur r's avatar
Kholilur r

Latest lowest rating:

1

I must to share it. I must to share it. Tried to get a quote and it has been automatically declined. Asked the agent why is that, as I have been driving for 19 years with... Read more Reviewed on: 25th January 2026
Anonymous's avatar
Anonymous

About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (298)

Awesome!

5
Churchill offer a supreme level of cover at a price I can afford. Reviewed on: 23rd September 2018

Reliable but could do with better customer service

4
We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much better quote, (usually about £150 cheaper) within about 5 minutes. When contacting them by telephone, we were always waiting for approx 10 minutes, for our call to be answered. Reviewed on: 22nd September 2018

Great customer service

5
Straight forward to arrange car insurance policy, which is competitively priced Reviewed on: 22nd September 2018

No help when car written off

2
Car was written off and taken away no courtesy car on plan but they cancelled the insurance so couldn't even borrow a car Reviewed on: 19th September 2018

Good price

4
Good price & quick service. Advisors were very helpful and spoke English Reviewed on: 12th August 2018

Churchill

4
Great customer service. Recommended. Reviewed on: 24th July 2018

6 months no car

2
Paid for insurance for 6 months without a car even though the accident wasn't my fault. No courtesy car, no communication as to investigation, just took my money and refused to freeze the insurance. Reviewed on: 21st July 2018

Great value car insurance

5
Churchill beat all the other quotes and also threw in a year's free breakdown cover, can't be beaten. Reviewed on: 17th July 2018

More Money Please...

1
I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my policy up by £40, while also charging me £20 for 'Admin fees'. I asked for a break down of those fees because it doesn't cost that much to mail a few sheets of paper and enter a different postcode into a database and couldn't get a straight answer. I don't feel like they value their customers and being a young person struggling to afford the insurance anyway that could have gone a long way in my loyalty to the company. Reviewed on: 17th July 2018

Very helpful insurers

4
Over the years I've found Churchill very helpful and approachable. I have rung them a couple of times with general admin questions and they've always been lovely and happy to help. They are also good value for money. All in all a very good company. Reviewed on: 17th July 2018

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