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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2482 reviews)

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4.86

Based on 2,482 reviews, last reviewed 26th May 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2482)

Review of the Close Brothers Savings, Savings:

Customer focused Customer Services at Close Brothers!

Very helpful Customer Services when I phoned up with a query and no waiting time on the phone either Reviewed on: 12th April 2024

Easy to set up the account online with good website...

Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024

Excellent service and feedback over the years.

Excellent service and feedback over the years. Always a competitive rate available on a variety of products Reviewed on: 24th May 2024

there is no app for savings so sad.

there is no app for savings so sad... Reviewed on: 25th April 2024

efficient and competitive

Simple to set up, simple to access and great competitive rates. Really happy Reviewed on: 19th April 2024

Excellent Customer Service

I am a repeat customer with Close Brothers because they offer great rates, the website is easy to use and they respond very quickly to queries. Reviewed on: 19th April 2024

Close Brothers

Offered competitive rate higher than current market rate on Cash ISA renewal, also able to add current year allowance. Good alternative as a challenger bank. Reviewed on: 19th April 2024

Good rates, dire info and service

Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account maturity options. Not good enough and puts thr customer to worry and time. Reviewed on: 18th April 2024

Promising savings accounts

My savings account was easy to set up and to the date of this review has been running smoothly Reviewed on: 16th April 2024

never had any problems with close brothers

never had any problems with close brothers Reviewed on: 16th April 2024

A satisfied customer

Am kept well informed. A sensible rate of interest. terms are clear Reviewed on: 16th April 2024

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