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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2713 reviews)

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4.86

Based on 2,713 reviews, last reviewed 24th Feb 2025

21100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

No problems encountered. No problems encountered. Certainly not among the first institutions to reduce rates and when it did happen it was a moderate decrease. Reviewed on: 24th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2713)

Review of the Close Brothers Savings, Savings:

Consistency

Terrific all round advice and service always. Reviewed on: 10th January 2018

Customer basedQuick to respond and.

Quick to respond and. Easy to speak to an advisor Reviewed on: 6th February 2025

Easy to open an account & good savings rates

Easy to open an account & good savings rates Reviewed on: 6th February 2025

Great rate and excellent service

Great rate and excellent service Reviewed on: 6th February 2025

Outstanding customer service.

Well informed person answered phone quickly and dealt with questions. Keep me informed. Reviewed on: 6th February 2025

excelent service paperwork kept up to date

excelent service paperwork kept up to date Reviewed on: 6th February 2025

Customer Services are second to none

The online information is excellent, but the single time that I required customer services reassurance, it was the best that I had experienced from any company for many years. Reviewed on: 6th February 2025

Market leading rates.

Market leading rates. Regular communication by email & online Reviewed on: 6th February 2025

Exactly as the Daily Mail described

Having read a column in the Daily Mail, I thought it needed a closer look. I'm glad I did. Opening an account was straightforward. I get regular communications from them and would not hesitate to recommend them to friends and family. Reviewed on: 6th February 2025

Very efficient online banking service.

Very efficient online banking service. Speedy ISA transfers. Very good IT platform and electronic communication. Reviewed on: 6th February 2025

Great Bank to save with

Vert straight forward to open an account on-line, good fixed rate offered and correspondence has been excellent. Reviewed on: 6th February 2025

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