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Close Brothers Savings: Savings reviews

4.90
Based on 4,862 reviews, last reviewed 7th Mar 2026
87500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I would recommend this bank Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my... Read more Reviewed on: 7th March 2026
Carola's avatar
Carola

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026
David Rizza's avatar
David Rizza

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4862)

Very competitive in the marketplace

5
Very competitive in the marketplace Reviewed on: 12th February 2026

Close Brothers Savings generally excel

5
Close Brothers Savings have an excellent web site, clearly laid out, they respect that this is always my money that they have custody of for a fixed period of time. Reviewed on: 12th February 2026

Very efficient on-line service.

5
Very efficient on-line service. Kept informed of upcoming dates requiring action. Call centre staff always quick to answer and very helpful. Reviewed on: 12th February 2026

Top of the Class

5
From the ease of opening an account, understanding the options, monitoring performance and receiving updates I've found Close Brothers to be excellent. Reviewed on: 12th February 2026

Easy to renew my ISA after the first year ended.

5
Easy to renew my ISA after the first year ended. Reviewed on: 12th February 2026

honest review

5
always prompt keeping in touch whether good or bad news Reviewed on: 12th February 2026

Good savings rates and savings fully protected.

5
Good savings rates and savings fully protected. Website easy to use and new transactions completed in good time. Reviewed on: 12th February 2026

Good rates and communication

4
Good rates and communication. Haven't needed to receive anything but emails from them. Reviewed on: 12th February 2026

CB saving essentially does what I require.

5
CB saving essentially does what I require. Competitive savings rate, very transparent, easy to talk to, no wating on the line for ages and the web site easy to navigate. Reviewed on: 12th February 2026

Close understand attractive savings rates are key.

5
Close have provided attractive savings rates, backed up by easy to use technology and simple processes. Reviewed on: 12th February 2026

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