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Close Brothers Savings: Savings reviews

4.86
Based on 2,573 reviews, last reviewed 5th Feb 2025
8500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

On-line saving banking app is simple, safe and easy... On-line saving banking app is simple, safe and easy to use. Reviewed on: 5th February 2025
John Elliott's avatar
John Elliott

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2573)

Review of the Close Brothers Savings, Savings:

Excellent communications and service

5
Always timely with maturing savings and advice over Very many years. Reviewed on: 3rd March 2023

Always good service and interest rates

5
Always good service and interest rates Reviewed on: 4th February 2025

Happy with the account I hold with you.

5
Happy with the account I hold with you. Reviewed on: 4th February 2025

Close brothers provide a professional, considerate s...

5
Close brothers provide a professional, considerate service with excellent rates Reviewed on: 4th February 2025

Easy online account opening and review.

5
Easy online account opening and review. Helpful and friendly staff when a specific query arose. Good communication via automatic reminders/account details. Reviewed on: 4th February 2025

Excellent interest rates, easy to open and use online

5
Excellent interest rates, easy to open and use online Reviewed on: 4th February 2025

CLOSE FOR COMFORT

5
Used Close Brothers previously and as before found the account extremely comfortable and easy to use and very good rates on offer. Reviewed on: 4th February 2025

Prompt and clear communication and competitive inter...

5
Prompt and clear communication and competitive interest rates. Reviewed on: 4th February 2025

Hard to write a review

5
Basically being with Close has been uneventful, they communicate well and do what they say they will I have been with them a long time. Just what you want with finances dependable and trustworthy Reviewed on: 4th February 2025

Straightforward website, easy to navigate.

5
Straightforward website, easy to navigate. Phone calls answered promptly by a human, not an algorhythm. Reviewed on: 4th February 2025

Good online experience

4
Good online experience backed up by knowledgeable call centre. Reviewed on: 4th February 2025