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Close Brothers Savings: Savings reviews

4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2482)

Review of the Close Brothers Savings, Savings:

Customer focused Customer Services at Close Brothers!

4
Very helpful Customer Services when I phoned up with a query and no waiting time on the phone either Reviewed on: 12th April 2024

All online and very easy.

5
All online and very easy. I chose Close Brothers because of the interest rate Reviewed on: 15th April 2024

Since opening my account with Close Brothers I have...

5
Since opening my account with Close Brothers I have been very satisfied with all aspects of the service provided. Reviewed on: 15th April 2024

Easy to set up, great communication

5
Easy to set up, great communication Reviewed on: 15th April 2024

Exceptional

5
Never any problem, great customer service. Friendly yet professional Reviewed on: 14th April 2024

Able to sort out a problem, in the end.

4
Able to sort out a problem, in the end. Reviewed on: 14th April 2024

5 star service

5
5 star service …….. recommended bank Reviewed on: 14th April 2024

No a close call when looking for the best provider.

5
Great communications when asking questions and easy to use website. Reviewed on: 14th April 2024

understandable for non-financially educated people

5
It is a first time I am using the service of Close Brothers. I found the services are really good. The website is very informative ( personally for me). All are quite clear and understandable. Reviewed on: 14th April 2024

Simple to open account and manage

5
Simple to open account and manage Reviewed on: 14th April 2024

Straightforward

5
Close Brothers offer good rates on their savings accounts and are straightforward to deal with Reviewed on: 14th April 2024