Smart Money People Logo

Close Brothers Savings: Savings reviews

4.86
Based on 2,713 reviews, last reviewed 24th Feb 2025
21100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

No problems encountered. No problems encountered. Certainly not among the first institutions to reduce rates and when it did happen it was a moderate decrease. Reviewed on: 24th February 2025
Sheena R's avatar
Sheena R

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2713)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

5
Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Simple and straight forward process, easy to navigat...

5
Simple and straight forward process, easy to navigate the website. Reviewed on: 12th April 2024

No regrets

5
Attracted by the interest offering, ease of access and communication has been first class. Very impressive, Reviewed on: 12th April 2024

Easy to open

5
Easy to open and a brief glitch was quickly remedied on contacting customer services. Please with the competitive rate Reviewed on: 12th April 2024

Focussed on investers with best interest rates

5
Focussed on investers with best interest rates Reviewed on: 12th April 2024

Found them to be professional and helpful

5
Found them to be professional and helpful Reviewed on: 12th April 2024

Easy to reach on phone when arranging ISA transfer -...

5
Easy to reach on phone when arranging ISA transfer - very helpful Reviewed on: 12th April 2024

I’m Happy

5
Found this to be an easy on line site to use for investing my savings with decent rates Reviewed on: 12th April 2024

Easy to manage and good communication for my ISA

5
Great experience and fab online management Reviewed on: 12th April 2024

Easy .Very easy process and good communications.

5
Very easy process and good communications. Reviewed on: 12th April 2024

Close Brothers as a Savings provider

5
Close Brothers have from the beginning provided an attractive rate of exchange for my savings They have always acted quickly and proactively to changes in market conditions to ensure that they continue to offer to their customers an excellent product with an excellent return The combination of proactivity, an excellent product and a consideration for their customers needs results in high customer satisfaction and trust. The essence of what a bank should be Reviewed on: 12th April 2024