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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2713 reviews)

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4.86

Based on 2,713 reviews, last reviewed 24th Feb 2025

21100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

No problems encountered. No problems encountered. Certainly not among the first institutions to reduce rates and when it did happen it was a moderate decrease. Reviewed on: 24th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2713)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Easy processes to use, staff always helpful

Easy processes to use, staff always helpful Reviewed on: 12th April 2024

Easy to sign up.

Easy to sign up. Software easy too. Provokes confidence. Reviewed on: 12th April 2024

It was so easy to open the account on line, I like t...

It was so easy to open the account on line, I like things straight forward with no issues and hassles and this was great! Transfers were quick and the email came through from Close Brothers to say that the money had been received into the account! Fabulous! Reviewed on: 12th April 2024

Always a positive experience.

Always a positive experience. Simple and easy to set up savings accounts and very good at ensuring you know what you are doing and guiding you through. Quick and prompt responses. Reviewed on: 12th April 2024

Good experience and great rate .

Good experience and great rate . I was replied to in timely manner in regards to my queries Reviewed on: 12th April 2024

Helpful and very easy to deal with.

Helpful and very easy to deal with. It good that the person you speak to can handle your needs instead of being passed around. Reviewed on: 12th April 2024

Close Bros. deliver what they promise

Close Brothers offer excellent products and their service is superior to my previous experience elswhere. Reviewed on: 12th April 2024

Great service and investment

The fixed rate bonds was the best interest rate available and was easy to transfer into. Reviewed on: 12th April 2024

Easy and efficient

An easy to use online application and great communication Reviewed on: 12th April 2024

Good interest rate, easy online access, no fuss

Good interest rate, easy online access, no fuss Reviewed on: 12th April 2024

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