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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.89 (4862 reviews)

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4.90

Based on 4,862 reviews, last reviewed 7th Mar 2026

87500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I would recommend this bank Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my... Read more Reviewed on: 7th March 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4862)

A good partner for savers

Good return for savers. Online systems are user friendly. Reviewed on: 11th February 2026

Professional.

Professional. Good communications. Range of suitable products with decent interest. Reviewed on: 11th February 2026

Very professional ompanh

The information was easy to use and understand,no trick questions.it really was a great rate of interest and when the first fixed matured we reinvested with them. On the one occasion I needed to talk to someone the member of customer services they were excellent talking me through the on line process I was struggling with extremely patient and kind. Reviewed on: 11th February 2026

Excellent interest rates on savings that are better...

Excellent interest rates on savings that are better than main stream banks Reviewed on: 11th February 2026

Very helpful and good customer service

Great interest. Very helpful when I needed to contact. Very understanding when helping a pensioner who doesn’t quite get technology. Reviewed on: 11th February 2026

simple web site

simple web site, offering good rates Reviewed on: 11th February 2026

Very informative staff and communication is key

Very informative staff and communication is key Reviewed on: 11th February 2026

Good, but sometimes web site can be a bit frustrating

Good, but sometimes web site can be a bit frustrating Reviewed on: 11th February 2026

My experience with Close Brothers.

I Had a 2 year bond which was easy to set up,received interest payment on exact day of one year anniversary and maturity payment on exact second year anniversary.I contacted customer services 3 days before maturity with my instructions to start a new 1 year bond with some of the maturity payment and spoke to a very helpful person who carried out my instructions within a few minutes.Full marks for efficiency,Many thanks. Reviewed on: 11th February 2026

Competitive rates

Competitive rates from a quality provider. Reviewed on: 11th February 2026

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