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Close Brothers Savings: Savings reviews

4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2482)

Review of the Close Brothers Savings, Savings:

Customer focused Customer Services at Close Brothers!

4
Very helpful Customer Services when I phoned up with a query and no waiting time on the phone either Reviewed on: 12th April 2024

Good but would be better if they had an App.

4
Good but would be better if they had an App. Reviewed on: 14th April 2024

Easy to set up and use fast response to actions eg w...

5
Easy to set up and use fast response to actions eg withdrawals Reviewed on: 14th April 2024

Good efficient service from everyone we deal with.

5
Good efficient service from everyone we deal with. Reviewed on: 14th April 2024

Secured finances ready for house build

5
After moving house we wanted to find somewhere to invest our finances until we started a build. Close Brothers had the most competitive rates, accessible for our needs and was easy to complete the application. Reviewed on: 14th April 2024

Close bros isa

5
Easy to apply and maintain with great client service Reviewed on: 14th April 2024

World class basics

4
Great interest rate and good service when transferring money in. Reviewed on: 14th April 2024

Good straight forward bank.

5
Good straight forward bank. Not often necessary to speak to someone on the telephone but when you do they are always most helpful. Value of products is among, or better than the competition. Will continue to use. Reviewed on: 14th April 2024

Easy to open cash ISA, great 3-year fixed rate

4
I took out my first ever cash ISA (I have always bought stocks and shares ISAs) this year with Close Brothers as it sounded a good bank - I hadn't heard of it before doing a Google search - and I found a great 3-year fixed rate. So far, very good. Reviewed on: 13th April 2024

Easy application process combined with clear documen...

5
Easy application process combined with clear documentation and a competitive rate. Reviewed on: 13th April 2024

CLOSE BROTHERS APPRAISAL

5
My experience has been very positive banking with Close Brothers. Reviewed on: 13th April 2024