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Close Brothers Savings: Savings reviews

4.86
Based on 2,617 reviews, last reviewed 6th Feb 2025
12200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best rates for easy access savings Best rate in the industry for easy access. Great website. Safe and easy to use. I know my savings are helping companies who what to borrow money for i... Read more Reviewed on: 6th February 2025
Emma M's avatar
Emma M

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2617)

Review of the Close Brothers Savings, Savings:

Excellent communications and service

5
Always timely with maturing savings and advice over Very many years. Reviewed on: 3rd March 2023

Customer basedQuick to respond and.

5
Quick to respond and. Easy to speak to an advisor Reviewed on: 6th February 2025

Easy to open an account & good savings rates

5
Easy to open an account & good savings rates Reviewed on: 6th February 2025

Great rate and excellent service

5
Great rate and excellent service Reviewed on: 6th February 2025

Outstanding customer service.

5
Well informed person answered phone quickly and dealt with questions. Keep me informed. Reviewed on: 6th February 2025

excelent service paperwork kept up to date

5
excelent service paperwork kept up to date Reviewed on: 6th February 2025

Customer Services are second to none

5
The online information is excellent, but the single time that I required customer services reassurance, it was the best that I had experienced from any company for many years. Reviewed on: 6th February 2025

Market leading rates.

4
Market leading rates. Regular communication by email & online Reviewed on: 6th February 2025

Exactly as the Daily Mail described

5
Having read a column in the Daily Mail, I thought it needed a closer look. I'm glad I did. Opening an account was straightforward. I get regular communications from them and would not hesitate to recommend them to friends and family. Reviewed on: 6th February 2025

Very efficient online banking service.

5
Very efficient online banking service. Speedy ISA transfers. Very good IT platform and electronic communication. Reviewed on: 6th February 2025

Great Bank to save with

5
Vert straight forward to open an account on-line, good fixed rate offered and correspondence has been excellent. Reviewed on: 6th February 2025