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Close Brothers Savings: Savings reviews

4.86
Based on 2,714 reviews, last reviewed 25th Feb 2025
21100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

easy process savings and deposit was instant easy process savings and deposit was instant Reviewed on: 25th February 2025
Roman H's avatar
Roman H

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2714)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

5
Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Assistance with initial funding

5
I had a problem with the method of transferring my deposit. The help I received via a phone call was excellent Reviewed on: 12th April 2024

Great customer service

4
I had some issues and their customer service was quick and reassuring. Reviewed on: 12th April 2024

Great, easy to set up savings account.

4
Great, easy to set up savings account. Only improvement would be some sort of app/better online banking service. Reviewed on: 12th April 2024

Very easy to open my account.

5
Very easy to open my account. Everything was set out in a customer friendly format and the whole process went smoothly. Reviewed on: 12th April 2024

Not had to have much dealing with Close Brothers

4
Not had to have much dealing with Close Brothers Reviewed on: 12th April 2024

Good product choice and interest rates,great custome...

5
Good product choice and interest rates,great customer service and communication. Reviewed on: 12th April 2024

Easy to join,always kept informed of charges, they h...

5
Easy to join,always kept informed of charges, they have kept us informed of how are investment is doing Reviewed on: 12th April 2024

My experience with Close Brothers

5
Good interest rate and prompt paper work sent in post Reviewed on: 12th April 2024

Very happy customer

5
Early days yet but will definitely invest in another cash isa for 2024/2025 Reviewed on: 12th April 2024

Easy to set up online, good rate of interest

5
Easy to set up online, good rate of interest Reviewed on: 12th April 2024