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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2714 reviews)

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4.86

Based on 2,714 reviews, last reviewed 25th Feb 2025

21100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

4

easy process savings and deposit was instant easy process savings and deposit was instant Reviewed on: 25th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2714)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Close Brothers , a name to be trusted.

Close Brothers was a company I heard of but had not tried before, In every respect they were professional and gave me good reason to entrust my savings experience to them. Reviewed on: 12th April 2024

Easy to open and access my accounts online, excellen...

Easy to open and access my accounts online, excellent interest rates and regular communication from them! Reviewed on: 12th April 2024

Great service, wonderful to speak to a real person..

Great service, wonderful to speak to a knowledgeable friendly and reassuring person who could guide me and help with my transaction Reviewed on: 12th April 2024

Good experience, nice UX on website

Good experience, nice UX on website Reviewed on: 12th April 2024

Good to be with

We have 4 isa,s in the family as they provided good rates and good customer service Reviewed on: 12th April 2024

Easy online application and transfer but available o...

Easy online application and transfer but available on phone if required Reviewed on: 12th April 2024

Easy access to what I wanted

They provided the product I wanted and it was easy to use it. Reviewed on: 12th April 2024

Simple, secure and effective

Simple to set up, securely operated and an excellent rate of interest Reviewed on: 12th April 2024

My stand out bank of the year

In every way Close Brothers have exceeded my expectations from opening the accounts, documentation and customer service. It was by far the best company for opening an account for my mother using power attorney - unlike many other banks/companies the process was quick and user friendly. Very impressed during what was quite a difficult time for me managing finances for my mother after my father’s death. Thank you! Reviewed on: 12th April 2024

A good savings account

I have an online savings account and that was easy to open. No experience of customer service as haven't needed it Reviewed on: 12th April 2024

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